Maintenance Technician II Full Time (Harrah's Pompano Beach)

ESSENTIAL DUTIES & RESPONSIBILITIES

1. General Responsible for learning to:
   • Provide superior guest service positively affect interactions with guests and employees and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
2. Responsible for general maintenance of all facilities on property and the property itself. Identify deficiencies related to maintenance of such facilities.
3. Responsible for maintaining repairing and replacing gaming table layouts with instructions provided by a supervisor.
4. Knowledge of the HVAC system alarm system and generators. Identify and diagnose deficiencies with the system and take measures to correct deficiencies.
5. Identify the need for and perform Midlevel to advanced level Painting plumbing electrical work carpentry and other projects relating to maintenance of the property.
6. Assist with creating Preventative maintenance schedule and follow such schedule.
7. Assist in maintaining a spotless casino by disposing of any cups glasses bottles or other items left on the floor by guests.
8. Ensure the safety and security of all guests and employees.
9. Have complete knowledge of all casino events and promotional activities and assist as needed.
10. Keep work area in a clean and orderly manner.
11. Adhere to regulatory departmental and Company policies in an ethical manner and empower and require others to do the same.
12. Must be able to work a flexible schedule as required by business operations including late nights weekends and holidays; shifts and work locations may change.
    • Perform other duties as assigned or reasonably requested by any member of management.
13. Operating Principles:Ensure at all times operating principles are being adhered to: Clean Keep all areas clean and pristine; Safe Follow all safety policies and procedures; Friendly Use customer courtesy skills ofFamily Style Serviceto provide superior guest service; Fun Be interactive with all internal and external guests while maintaining professional standards.
14. Tools and Technology: Twoway radio maintenance related types of hand tools power tools and machinery work boat work and box trucks forklift ladders scaffolding cleaning and maintenance chemicals safety and personal protection equipment and personal computer.
15. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/PariMutuel Individual Combo Slot License. Slot License. Must be 21 years of age. No tax returns are required for this position. Must possess valid drivers license and maintain good driving record.

QUALIFICATIONS

1. Experience: A high school diploma or GED equivalent is preferred. Two years of maintenance experience is preferred.
2. Knowledge: Knowledge of machines and tools including their designs uses repair and maintenance. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction. Knowledge of materials methods and the tools involved in the construction or repair of houses buildings or other structures. Knowledge of relevant equipment policies procedures and strategies to promote effective operations for the protection of people data property and institutions. Knowledge of applicable OSHA standards and safety measures. Knowledge of gaming laws and regulations.
3. Skills: Repairing machines or systems using the needed tools. Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Determining causes of operating errors and deciding what to do about logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Determining the kind of tools and equipment needed to do a performance of oneself other individuals or organizations to make improvements or take corrective action.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Physical Demands: While performing the duties of this job the team member is required to stand and walk; use hands to finger handle or feel objects tools or controls; reach with hands and arms; balance; stoop kneel bend or crouch; climb; and talk and hear. The team member must frequently lift and/or move up to 50 pounds including overhead lifting. The team member will frequently be required to lift and/or move up to 250 pounds with assistance. The team member will often be required to climb a ladder. Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
2. Work Environment: The team member is within a casino environment exposed to bright flashing lights noise smoke and varied of elevator and stairs. A restaurant environment with varied noise levels variable temperatures wet areas and smoke. A kitchen environment with a variety of workstations and storage areas exposed to varied temperatures smoke steam noise and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures wet areas and exposure to lowlevel lights. May occasionally be in an outdoor environment exposed to varied weather conditions.