Mazda Service Manager
Mazda Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
We are seeking a dedicated and experienced Service Manager to oversee our operations and ensure exceptional service delivery. The ideal candidate will be responsible for managing a team and driving sales growth. This role requires strong leadership skills effective communication and a passion for providing outstanding customer service.
Duties
- Supervise daily operations to ensure efficiency and adherence to company standards.
- Lead train and develop team members to enhance their skills and performance.
- Oversee budgeting processes to ensure financial targets are met.
- Implement sales strategies to achieve revenue goals while providing excellent customer service.
- Monitor team performance and provide constructive feedback to improve service quality.
- Collaborate with other departments to streamline operations and enhance customer satisfaction.
- Conduct regular assessments of store management practices to identify areas for improvement.
Experience
- Proven experience in a supervisory or management role within a retail or serviceoriented environment.
- Strong background inServices management with a focus on achieving targets.
- Excellent mathematical skills for budgeting and financial analysis.
- Ability to effectively manage a team fostering a collaborative work environment.
- Experience in training development programs aimed at enhancing employee capabilities.
- Lead and motivate a team of skilled technicians and service advisors
- Drive departmental performance meeting and exceeding profitability managing KPIs. And most importantlysetting the bar in our market for CSI.
- Oversee daily operations of the service department ensuring efficiency and quality
- Maintain compliance with manufacturer standards and dealership policies
- Foster a customerfirst culture throughout the service department
What Were Looking For:
- 3 years of experience as a Service Manager (Import brand experience preferred)
- Strong leadership communication and problemsolving skills
- Deep understanding of fixed operations and dealership management software (DMS)
- Proven track record of CSI improvement and revenue growth
- Valid drivers license and clean driving record
We Offer:
- Competitive salary performance bonuses
- Comprehensive benefits package (health dental vision 401(k))
- Ongoing training and advancement opportunities
- A supportive highperformance team culture
Join our team as a Service Manager where you can make a significant impact on our operations while developing your career in a dynamic environment!
Required Experience:
Manager
Employment Type
Full-Time
