IT Support Technician - Direct Hire
IT Support Technician - Direct Hire
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Salary Not Disclosed
1 Vacancy
Job Description
IT Support Technician (Onsite Albany NY)
Starting at $23/hr FullTime InPerson Only
We are seeking a dependable and customerfocused IT Support Technician to provide onsite technical support for one of our valued clients in Albany NY. This role is ideal for someone with strong troubleshooting skills a professional attitude and a passion for delivering outstanding service. Youll be responsible for resolving help desk tickets maintaining systems and performing minor upgrades across a variety of hardware networking equipment and software platforms.
Key Responsibilities:
Serve as the onsite IT contact for the customer prioritizing and resolving technical issues efficiently.
Troubleshoot and repair laptops desktops printers and peripheral devices.
Perform regular maintenance and updates on hardware and software systems.
Provide support for Office 365 and assist with mobile device configurations.
Deliver basic enduser training and ensure high levels of customer satisfaction.
Document all service activities issues and resolutions in the service management system.
Represent the organization with professionalism and a dowhatittakes attitude.
Required Qualifications:
13 years of desktop support experience in a business or enterprise environment.
Proficiency in diagnosing and resolving issues related to hardware software operating systems printers and networking.
Experience supporting and administering Office 365.
Familiarity with basic networking protocols and equipment.
Strong interpersonal and communication skills.
Ability to support and troubleshoot mobile devices.
Valid NYS drivers license.
Preferred Qualifications:
Experience with Google Workspace (formerly G Suite).
Prior exposure to Active Directory environments.
Schedule:
Monday to Friday
8hour shift
Onsite work only (Albany NY 12203)
Compensation & Benefits:
Starting pay: $23/hr
Health dental and vision insurance
401(k) with company match
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Paid time off and holidays
Life insurance
Professional development assistance
Employee referral program
If youre a motivated problemsolver with a passion for IT and customer service we encourage you to apply today.
Required Experience:
IC
Employment Type
Hourly
