Field Service Coordinator II
Field Service Coordinator II
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Job Description
We Push the Boundaries of Possibilities for our Communities.
Overview of the Position Responsibilities: Activities include but are not limited to working with Supervisor Field Operations to assist in coordinating between the Engineers design and the placement of our network on the field. This person would also coordinate commercial and residential return on investment processes and serviceability.
What You Will Do:
Coordinates the construction splicing and engineering activities related to required relocation replacement of outside HFC network copper telephone fiber optics new build projects repair and maintenance projects and pole transfers in a timely and efficient manner.
Coordinates of all approved new build projects within the service territory including developer relationships preconstruction meetings joint trench placement and timely activation.
Communicates and assist in the direction of contractors engaged in planning and executing work interpreting specifications materials and coordinating various types and phases of construction to meet company guidelines.
Participates in execution of approved new build within the region including planning trackingworkforce management and adherence to company construction standards.
Supports communication and good working relationship with all local utilities developers and permitting offices.
Assists in preparation of construction proposals and cost analysis for internal and external projects. For example Commercial Phone return on investment models.
Coordinates construction personnel inspectors and suppliers to resolve construction problems and ensure construction standards.
Assists Construction Coordinator inspecting work in progress to ensure that workmanship conforms to specifications and the adherence to construction schedules.
Reviews and processes damages to the Bluepeak Network.
Conducts construction activities within federal state and local environmental rules and regulations.
Ensures departments compliance with the Companys vehicle policy.
All other duties as assigned.
What You Will Need:
Highschool diploma or GED required.
Associate degree or equivalent from twoyear college or technical school; or 3 years related experience or equivalent combination of education and experience preferred.
Previous copper telephone fiber and coax network experience preferred.
Effective time management with the ability to work independently manage multiple tasks set priorities and meet deadlines.
Strong written verbal and presentation skills including the ability to articulate ideas and suggestions clearly and effectively.
Strong customer service skills are required.
Must possess the ability to read and understand documents such as safety rules and regulations standard operating procedures company guidelines training materials and other documents as required.
Ability to use assigned test equipment including but not limited to a volt OHM meter and related copper coax and fiber testing equipment.
Ability to learn the skills to properly splice Copper Fiber and Coax.
Ability to accurately maintain records logs reports work orders etc.
Ability to operate office equipment scanner copier etc.
Ability to handle escalations and timecritical issues.
Demonstrated ability to read street maps asbuilt maps and street project plans.
MS Office Suite: Outlook Powerpoint Word Excel OneNote.
Ability to work while standing most of the time.
Ability to walk or work over all types of terrain in all types of weather.
Ability to carry tools and equipment.
Ability to work in tight spaces while bending twisting and reaching.
Ability to differentiate between different sizes and colors of wires.
Ability to use drills hammers wrenches screwdrivers shovels and other hand tools.
Ability to use close vision peripheral vision and adjust focus.
Ability to move crawl bend stoop kneel crouch reach pull push and grasp.
Ability to lift up to 50 pounds.
Physically able to work on a computer equipment and test equipment.
Ability to work in environments that may contain dust dirt noise insects and cleaning solutions.
Ability to work safely near power lines and electrical equipment.
Ability to drive Company vehicles in a safe manner.
Ability to work flexible hours as required including evenings weekends and oncall shifts.
Must be able to meet the physical limit requirements of personal protective equipment.
Why Work at Bluepeak
Competitive Compensation Annual Bonus Eligibility
Comprehensive Benefits Package Including Medical Dental Vision Life and 401(k)
Generous Vacation and Paid Sick Time Paid Holidays and Personal Days
Professional Development With an Emphasis on Internal Promotion
Employee Discounts on Bluepeak Services Including Internet
Progressive and inclusive work culture in which our team has the flexibility support and resources to be successful in their careers!
About Us
We believe that the size of the city shouldnt determine the quality of the technology. Thats why we are building for you: Faster more reliable and without the things that get in the way of great servicelike red tape hidden fees and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses we are whole new ballgame from internet to TV to connecting every device in your home to powering your business were not only providing the best fiber connections in your community but were also meeting the growing needs for how you live.
Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
*This is a safety sensitive role and as such all candidates must pass a drug test inclusive of marijuana regardless of medical marijuana license status.
Required Experience:
IC
Employment Type
Full-Time
