Dispatch Coordinator - 2nd Shift (2)
Dispatch Coordinator - 2nd Shift (2)
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USD 50000 - 55000
1 Vacancy
Job Description
Job description
BEST Cartage is seeking a SecondShift Dispatch Coordinator to join our thriving Operations team in Kernersville NC!
With this being a 2nd shift position hours will be 1:30P to 10:30P Monday through Friday.
In this role you will build positive relationships and actively coach a group of drivers while managing specific business key metrics. This includes achieving maximum fleet productivity and profitability by reaching weekly utilization goals. This position will be held accountable for insuring safe standards of operation are practiced while meeting all customer pickup and delivery requirements. As a Dispatch Coordinator you are required to use an open interactive coaching/mentoring approach to create driver success and retain our driving professionals.
Responsibilities:
Manage drivers in compliance with company policies and procedures.
Welcome new drivers assigned to your group to our clients company during the orientation period by reviewing dispatch operations policies and procedures.
Ensure driver success through relationship building effective communication positive recognition and timely addressing of issues (personal and performance related). This includes providing developmental feedback to drivers regarding their performance and conduct regular discussions with all drivers to review their performance against the key performance metrics.
Proactively assist/coach drivers on time management issues i.e. departure times workflow and hours of service management to insure ontime delivery logging and offduty/work activity that will result in adequate rest time.
Complete and review driver payroll accuracy time off in compliance with company policy driver/load planning and scheduling etc.
Monitor incomplete trip sheets and secure necessary paperwork to complete billing process.
Listen and communicate effectively with other nondriving staff; function as a liaison between the driver and other departments to facilitate problem resolution.
Work with your assigned Driver Recruiter to retain quality driving professionals.
Work with Fleet Efficiency Coordinator on safety metrics among assigned driver group.
Other duties and tasks as assigned
Job requirements
Ideally candidates should have transportation supply chain or logistics experience or experience in a similar industry.
We are looking for candidates known for their ability to empower and mentor a team to be proactive and results driven to creatively problem solve and thrive in a dynamic everchanging environment.
A positive teamwork minded attitude and a passion for success!
Candidates should have well rounded computer skills suited for data entry as well as use with MS Office and other platforms.
- Kernersville North Carolina United States
All done!
Your application has been successfully submitted!
Required Experience:
IC
Employment Type
Full-Time
