Mobile ECM Program Manager
Mobile ECM Program Manager
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$ 85766 - 127827
1 Vacancy
Job Description
Job Details
Description
SUMMARY:
Gracelight Community Health is launching a new Mobile Enhanced Care Management (ECM) program to bring care directly to housinginsecure and highrisk MediCal members across Los Angeles County. The Mobile ECM Program Manager will play a critical leadership role in building the program from the ground upestablishing community and payer partnerships before launch and managing daytoday operations postlaunch.
This is a fieldfacing role ideal for someone who is highly selfdirected relationshipdriven and motivated to drive health equity through mobile innovation.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
PreLaunch (Hire Date late 2025): Program Development and Infrastructure Building
- Identify engage and secure service agreements or MOUs with transitional housing providers shelters and supportive housing agencies.
- Negotiate and formalize Enhanced Care Management (ECM) contracts with MediCal Managed Care Plans (MCPs) (e.g. L.A. Care Health Net Molina).
- Support completion of vendor contracts equipment procurement and operational readiness activities.
- Assist in finalizing workflows ECM enrollment processes and staffing coordination plans.
- Prepare mobile deployment schedules and site engagement plans.
- Support reporting activities for the PATH CITED grant (e.g. documentation of partnerships and rampup milestones).
PostLaunch (October 2025 onward): Program Operations and Management
- Oversee daytoday operations of mobile ECM teams including scheduling site coordination and field team support.
- Monitor enrollment metrics referral activity and site engagement to meet ECM contractual targets.
- Serve as the primary liaison to housing sites and community partners maintaining strong collaborative relationships.
- Support payer reporting requirements and internal quality improvement efforts.
- Lead quarterly evaluations of operational effectiveness and assist in expansion planning (addition of new teams/sites).
Qualifications
QUALIFICATIONS SKILLS & ABILITIES:
- Bachelors degree in Public Health Social Work Healthcare Administration or related field required Masters preferred.
- 35 years of progressive experience in FQHC operations MediCal program management housing navigation ECM delivery or mobile health programs.
- Demonstrated ability to negotiate contracts build crosssector partnerships and launch new initiatives.
- Deep knowledge of MediCal Cal AIM Enhanced Care Management and Community Supports preferred.
- Strong organizational project management and communication skills.
- Must be selfdirected independent adaptable and comfortable working in communitybased environments.
PHYSICAL ENVIRONMENTAL AND MENTAL REQUIREMENTS:
The physical environmental and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Physical: While performing the duties of this job the employee is regularly required to use hands to finger handle or feel and reach with hands and arms. The employee frequently is required to stand walk and sit. The employee is occasionally required to climb or balance stoop kneel crouch or sit. The employee is occasionally required to push/pull objects up to 50 lbs. and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing writing etc. The employee is occasionally required to ascend and descend stairs. Specific vision abilities required by the job include close vision color vision and ability to adjust focus.
- Sensory: The employee is frequently required to read documents written reports and plans. Ability to compose routine reports and correspondence. Must be able to distinguish normal sounds with some background noise as in answering the phone interacting with staff etc. Must be able to speak clearly and understand/be understood using the English language.
- Cognitive: The employee is frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 2045 minutes at a time. Frequently required to understand and relate to specific ideas several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days. Must be able to analyze information problems situations practices or procedures. Must be able to analyze complex technical data using qualitative and quantitative sources of information to formulate logical and objective conclusions and to recognize alternatives and their implications. Must be able to carry out instructions delivered in written oral or in other daily situations that arise and deal with problems involving several concrete variables in standardized situations.
- Environmental: Frequent exposure to varied office and mixed (health center/office) environments. Occasional exposure to toxins and poisonous substances dust and loud noises.
SPECIAL REQUIREMENTS:
- Must be able to meet and receive a criminal records clearance as required by Title XXII other licensing regulations and Gracelight practices.
- This position requires frequent driving. A valid California driver license reliable personal vehicle current personal auto insurance as required by law and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements.
- A personal cell phone with reliable service and if applicable a data plan to use for business purposes.
- May be required to obtain and maintain First Aid and CPR certification.
Required Experience:
Manager
Employment Type
Unclear
