Benefits Technology Specialist
Benefits Technology Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
If you are looking for:
- An employer thatprovides tremendous growthand invests in your learning
- A professional work environment whereteammatesare supportive and accountable
- An opportunity toteach new tools and technologyto your clients and community
- Standard working hours with options forremote workand flexible schedules
- A competitive salary withoutstanding benefits
- Afamilyorientedemployer that has been in business for over 60 years
Then we should talk because we are always looking for:
- Selfmotivated individuals with an oldfashionedwork ethic and positive attitude
- Someone with a proven ability to support and potentially lead ateam
- A quick learner who can graspnew concepts & ideasin a fast paced environment
- A clientfocused professionalwho is able to listen communicate and teach technology
Summary
This position is responsible for managing the technology for group benefits accounts. Provides prompt efficient friendly highquality service to internal and external clients. Communicates consistently and positively with clients to reinforce our ClientFirst service philosophy. Builds and maintains good relationships with clients and office staff. Follows agency established procedures and guidelines to perform assigned duties.
Qualification Requirements
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
- A combination of 2 years education and related office experience (i.e. insurance claims department medical office independent agency etc.)
- Bilingual in English/Spanish is preferred
Knowledge Skills and Abilities
- Ability to use personal computer calculator agency automation system and proficiency in various software programs including but not limited to Microsoft Office (Word Excel and Outlook)
- Must be an assertive selfstarter with the ability to influence others
- Must excel at being client focused and able to work in a teamoriented environment
- Should have demonstrated effective presentation skills through both verbal and written communications.
Supervisory Responsibilities
May have some supervisory responsibilities as the business grows.
Essential Functions
- Owns the Benefit Technology platforms JIA uses
- Creates efficient processes
- Utilizes all aspects of the platforms
- Creates and assists with training internal JIA team and external JIA clients
- Maintains digital files in an orderly up to date manner
- Maintains working knowledge of all company change procedures
- Performs quality assurance
- Performs other functions as assigned by management
Physical Demands
This is primarily a sedentary role; however some filing is required which would require the ability to lift files open filing cabinets and bend or stand as necessary.
Work Environment
This job operates in a clerical office setting. This position routinely uses standard office equipment such as computers phone copier filing cabinets and fax machine.
Travel
Some travel within the local area required to visit client sites.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required of the position. All employees may have other duties assigned at any time.
We are a committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. In addition to federal law requirements we complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
