Itinerant Technology Systems Specialist - Network & Security
Itinerant Technology Systems Specialist - Network & Security
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Job Description
POSITION: Technology Systems Specialist Administrative support Networking & Security
RESPONSIBILITY: Responsible for providing technology support device and platform management advanced hardware and software troubleshooting infrastructure setup and support infrastructure and networking security administrative meeting support and support of the educational and administrative goals of Berkeley County Schools.
ACCOUNTABLE TO: Executive Director of Information Technology
SALARY: Berkeley County Schools Teacher Pay scale with years of experience and degree level and coordinator index supplement
EMPLOYMENT TERM: 240 Days (Flex)
QUALIFICATIONS:
1.) Bachelors Degree required Masters preferred
2.) Possession or eligibility to obtain WVDE Technology Systems Specialist (TSS) certification within one year
3.) Technology background preferred
4.) Excellent communication skills
POSITION SUMMARY:
This position is responsible for assisting with the management and maintenance of all organization technologies and providing technological support and training. This position is responsible administrative support support of network infrastructure and security initiatives. This position will be actively involved in district technology initiative planning and budgeting involving all administrative offices and school locations. This position will be directly involved with schoolbased technology support personnel and expected to lead teams for technologyrelated projects of schoolbased and countywide personnel and/or outside vendors. This position is responsible for providing back end and end user device support management basic hardware and software troubleshooting and instructional technology support for the educational administrative and operational goals of Berkeley County Schools.
DUTIES AND RESPONSIBILITIES:
- Maintains a thorough knowledge of the organization and adheres to all organizational standards
- Manages and maintains Windows Microsoft Office Suite Apple Android Google and Verkada environments
- User account management including but not limited to resetting passwords; managing email accounts (Active Directory Office365)
- Assists team with device maintenance repair and inventory as needed
- Assists staff in understanding and using technology; conducts regular staff technology presentations and training; assists with technology for administrative meetings
- Assists with audio visual support for school board meetings and district ceremonies
- Presents and implements technological alternatives to streamline functions and improve productivity
- Complete and document repairs using current work order system
- Participates on committees task forces workgroups technology meetings and user groups that may require occasional travel
- Respects and maintains confidentiality of organization project fiscal and personnel and student related information
- Maintains knowledge on current technology by reading technology periodicals and evaluating new technologies
- Provides support for current learning management system and student information system
- Provides support for current filtering and student safety platforms
- Ability to learn support and deliver professional development on county implemented learning platforms
- The ability to work as part of a team
- Assists in other duties as needed and directed
TECHNOLOGY SKILLS
To perform this job successfully the following technology proficiencies and platform knowledge will be required: 1to1Plus Extreme Networks Statseeker Microsoft Office Suite Office365 Webtop Primero POS systems security/surveillance camera systems including Verkada badge readers Schoology Intune Google Admin Linewize Classwize Apple Classroom Apple School Manager GoGuardian Clever Chrome OS iOS Android OS Mac OS WVEIS/WOW and WVEIS 2.0. Advanced understanding of network design security VoIP and user account management. To perform this job successfully candidates must also posses a willingness to learn new platforms and systems as implemented to support Berkeley County Schools initiatives.
ORGANIZATIONAL RELATIONSHIPS:
- Cooperatively work with other school system personnel
- Ultimately responsible to the Superintendent of Schools
- Work as part of a team and individually to support the districts goals
COMMUNICATION SKILLS:
- Ability to read analyze interpret and understand general information technical procedures or governmental regulations and simplify for nontechnical staff
- Ability to write reports and procedure manuals
- Ability to develop and deliver professional development to staff members of all levels of technical ability
MATHEMATICAL AND KNOWLEDGE SKILLS AND ABILITIES:
- Ability to calculate figures and amounts such as length distance area and circumference as they relate to the planning installation and troubleshooting of computer networking
- Ability to apply concepts of basic algebra and geometry
REASONING AND OTHER SKILLS/ABILITIES:
- Ability to define root problems collect data establish facts and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Ability to understand and simplify complex and ambiguous issues and develop a plan for resolution
- Ability to curate relationships with contractors sales teams and industry professionals as a means of additional resources
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand walk sit and talk or hear. The employee is occasionally required to reach with hands and arms and stoop kneel crouch or crawl. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision distance vision and depth perception. The position requires the individual to meet multiple demands from several people and interact with the public and staff members.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is quiet to loud depending upon the activity in the particular part of the day and location. Environmental factors could vary depending on projects.
The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Superintendent or his/her designee.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
