Senior Lead Skills Transformation Strategist

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 311

Pay Range: $97100.00 $145600.00

Job Description

Job Profile Summary:

The Senior Lead Skills Transformation Strategist plays a pivotal role in driving the transformation of WGU and partner organizations towards skillsbased practices that unleash human potential and create pathways to opportunity for WGU students. Expertise in change management project management data standards digital credentialing record technologies and skillsbased practices are critical in helping WGU and partners achieve successful implementation and adoption of transformational projects.

Senior Lead Skills Transformation Strategists are subject matter experts in skillsbased practices technology and workforce intelligence. As a trusted advisor to both internal and external stakeholders this role provides expertise to navigate the challenges of change and unlock the full potential of every individual in their career pursuits. Innovation and commitment to excellence will drive the development of creative strategies and innovative solutions that improve efficiency and elevate levels of service to make a meaningful impact on the future of the learning and earning ecosystem.

Essential Functions and Responsibilities:

• Provide quality project and resource management within the parameters of assigned projects to ensure the timely completion of highquality deliverables that meet customer goals and expectations.
• Lead and facilitate crossfunctional project teams in complex problemsolving to tackle wicked problems and find innovative scalable solutions.
• Deliver excellent change management strategies to achieve project outcomes customer satisfaction and goal attainment.
• Act as the voice of the customer using stakeholder needs analysis and active listening to deliver on customer needs goals and expectations.
• Execute excellent relationship management with customers to build trust confidence and organizational reputation.
• Provide strategic consultation and project direction based on experience and trends to meet customer goals and objectives.
• Stay abreast of industry trends standards and technologies to provide digital transformation and process innovations that achieve customer goals with innovative scalable solutions.
• Provide thought leadership and strategic consulting support to ensure successful implementation and adoption of skills transformation initiatives digital credentialing strategies and learning and employment record technologies.
• Use systems thinking and strategic storytelling to break down complex problems and associated solutions into a clear and concise strategy that aligns with project goals.

Knowledge Skill and Abilities:

• Knowledge of change management principles
• Knowledge of the education industry
• Knowledge of project management principles
• Knowledge of resource management principles
• Knowledge of workforce development principles and systems
• Knowledge of education and industry framework development practices and systems
• Knowledge of data standards and schemas relevant to skills credentialing and learner records
• Knowledge of current and developing industry trends and technologies

Active Listening

Ask probing questions to understand customer needs.

Change Management

Execute change management practices to ensure project success and scaled implementation for assigned projects and customers.

Creative Thinking

Devise a more efficient business process through creative thinking.

Digital Transformation

Implement appropriate strategies to use open data standards and relevant technology that ensures scale and efficiency in digital transformation projects.

Innovation

Develop deep expertise in industry trends to innovate for value and impact.

Learning Agility

Create new knowledge using patterns and linkages between different concepts.

Meeting Facilitation

Organize collaborative meetings webinars workshops and presentations with professionalism and clarity.

ProblemSolving

Solve complex problems.

Project Management

Apply familiar project management approaches to a highly structured range of contexts and situations.

Relationship Building

Develop constructive and cooperative working relationships with others.

Resource Management

Identify all resources needed to accomplish organizational goals.

Stakeholder Analysis

Identify stakeholder needs and goals through multimodal analysis.

Strategic Consultation

Consult peers colleagues and customers on achieving strategic goals for assigned projects.

Strategic Storytelling

Translate complex information into concise and compelling formats to engage and inspire diverse audiences.

Systems Thinking

Demonstrate connections among various parts of complex systems.

Job Qualifications

Education

• Masters degree in a related field or discipline required or
• Ph.D. or terminal degree in a related field or discipline.

Experience

• 4 years of professional experience in addition to a masters degree including
• 2 years of experience in an educational institution or education technology company or
• 2 years of professional experience in addition to a Ph.D. or Terminal Degree.
• 3 years of skills implementation experience preferred.
• An equivalent combination of training experience credentials or accomplishments demonstrating the ability to perform the essential functions of this job may substitute education degree requirements.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• May occasionally travel to attend team training or participate in thought leadership.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Disclaimer: This Job Description has been designed to indicate the general nature essential duties and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties responsibilities and qualifications that are required of the employee to do this job. Duties responsibilities and activities may change at any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise its employmentatwill rights at any time.

Position & Application Details

FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.