Client Service Associate
Client Service Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a Client Service Associate to join our team in Santa Ana CA. The successful candidate will act as a primary point of contact for our clients providing exceptional service and ensuring their needs are met efficiently and professionally. This position is ideal for individuals with strong communication skills attention to detail and a passion for helping others.
Responsibilities
Serve as a liaison between clients and internal departments to ensure seamless service delivery
Respond to client inquiries resolve issues and provide timely updates
Maintain accurate records of client interactions and transactions
Monitor client satisfaction and escalate concerns when necessary
Assist in preparing client reports and service documentation
Support account management and business development initiatives
Participate in regular team meetings and training sessions
Qualifications :
Qualifications
Bachelors degree in Business Communications or a related field (or equivalent experience)
13 years of experience in customer service client relations or administrative support
Excellent verbal and written communication skills
Strong organizational and problemsolving abilities
Proficient in Microsoft Office Suite (Word Excel Outlook)
Ability to manage multiple tasks and meet deadlines in a fastpaced environment
Professional demeanor and customerfocused mindset
Additional Information :
Benefits
Competitive salary range: $68000 $74000 per year
Opportunities for professional growth and career advancement
Training and skill development programs
Supportive and collaborative work environment
Paid time off holidays and fulltime employee benefits
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
