Client Service Specialist
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
29-08-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.
The Client Services Specialist receives and responds to client inquiries and requests.
Essential Job Functions:
- Responds to orders general client inquiries invoice questions and client complaints.
- Resolves issues with orders delivery dates or service.
- Resolves the clients complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution. - Other duties as assigned.
Physical Requirements:
- Job may require extended sitting or standing use of standard office equipment.
Other Skills and Abilities:
- Problem Solving.
- Freight Forwarding Knowledge.
- Documentation Skills.
- Resolving Conflict.
- Ability to Multitask.
Required Experience:
Unclear Seniority
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a ... View more
