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How do you get items to customers quickly costeffectively andmost importantlysafely in less than an hour And how do you do it in a way that can scale Our teams of hundreds of scientists engineers aerospace professionals and futurists have been working hard to do just that! We are delivering to customers and are excited for whats to come. Check out more information about Prime Air on the About Amazon blog ( you are seeking an iterative environment where you can drive innovation apply stateoftheart technologies to solve real world delivery challenges and provide benefits to customers Prime Air is the place for you.
Come work on the Amazon Prime Air Team!
Prime Air is seeking an experienced learning & development practitioner with experience in planning designing and managing complex learning programs including content creation implementation and change management across multiple modalities and formats. The ideal candidate will have experience leading learning initiatives in a fastpaced and often ambiguous work environment; someone who is a proactive problem solver meticulous and customerobsessed. The candidate will be as comfortable working on highlevel strategy and design as they are working on implementation.
Key job responsibilities
Articulate clear descriptions benefits and execution plans for managed capabilities and programs
Create and lead multiple content development projects using sprint methodology
Select and collaborate with subjectmatter experts to identify pain points and articulate the learning objective(s)
Partner with stakeholders to align learning programs with business outcomes and define measurable impact
Work backwards from customer needs to design barraising learning solutions
Create engaging course outlines incorporating learner preferences cognitive principles and storytelling
Select appropriate learning modalities balancing frugality with high standards
Develop content across multiple formats (selfdirected instructorled virtual classroom)
Design performance assessments within the broader curriculum
Analyze data to determine performance gaps and learning objectives
Define measurable outcomes for both new hire and tenured employee programs
Track and evaluate program effectiveness
About the team
We are the Learning & Development team reporting up through the Quality organization. Our team is organized as program managers who balance demand with capacity and ensure we deliver to meet the business needs and Learning Experience Designers who create learning journeys and content. This position will support the LXD function.
5 years of program or project management experience
5 years relevant experience in an instructional design role
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors Degree in instructional design education technology or similar field (or equivalent professional experience)
Experience developing and implementing department goals and strategies based on broader organization goal
Expertise using eLearning development tools such as Articulate Rise/Storyline Camtasia Adobe Photoshop/Illustrator and Captivate.
Experience designing and developing interactive training materials in multiple modalities including ILT eLearning video and/or job aids
Demonstrated ability to work well in a team environment and successfully manage multiple stakeholders
Demonstrated ability to design and develop blended learning solutions that produce measurable business results
Advanced experience in learning technologies for blended and virtual learning
Demonstrated strong Ownership LP showing ability to find solutions and a path forward even in ambiguous situations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $58300/year in our lowest geographic market up to $113400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.