Technical Writer, Amazon Mechatronics Sustainable Packaging (MSP)
Technical Writer, Amazon Mechatronics Sustainable Packaging (MSP)
Posted on :
20-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 70100 - 173700
Vacancy
1 Vacancy
Posted on :
20-05-2025
Job Description
At Amazon were working to be the most customercentric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
The Mechatronics and Sustainable Packing Business Applications & Technology (BA&T) team is seeking a Technical Writer. As a Technical Writer you will be responsible for creating and maintaining customerfocused content for technical and nontechnical audiences associated to business applications computer aided design simulation requirements management lifecycle management that enable the product development process.
In this role you will have the opportunity to:
Collaborate with Business Applications team to optimize and maintain both internal and externalfacing user guides process guides and application configuration documentation while maintaining a high bar for quality.
Triage user feedback and take action to prioritize feedback.
Work directly with development teams and stakeholders crossfunctional engineering disciplines manufacturing quality safety and product/program managers to produce worldclass content.
Create and maintain integrated help content and training on the Amazon training service consoles.
Work with internal and external stakeholders to conceptualize and develop content that aids in user adoption of supported applications. This can include graphics training material or interactive storyboards.
Create maintain and edit content for a global and technically diverse audience.
Manage all aspects of the documentation process: planning testing maintaining and delivery.
Use metrics to identify underperforming content and develop plans for improvement.
Bachelors degree in English or related field or have 5 years equivalent industry or military experience.
5 years as a technical editor or writer of technical documentation.
5 years of delivering content publication plans or managing multiple projects.
3 years using XML for web content.
3 years using elearning content management tool(s).
Experience working on technical content for developers DevOps professionals and end users.
Experience working with technical customer service organizations.
Familiarity with Product Lifecycle Management (PLM) software and Product Development Process.
Experience with writing and publishing technical whitepapers.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70100/year in our lowest geographic market up to $173700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Mechatronics and Sustainable Packing Business Applications & Technology (BA&T) team is seeking a Technical Writer. As a Technical Writer you will be responsible for creating and maintaining customerfocused content for technical and nontechnical audiences associated to business applications computer aided design simulation requirements management lifecycle management that enable the product development process.
In this role you will have the opportunity to:
Collaborate with Business Applications team to optimize and maintain both internal and externalfacing user guides process guides and application configuration documentation while maintaining a high bar for quality.
Triage user feedback and take action to prioritize feedback.
Work directly with development teams and stakeholders crossfunctional engineering disciplines manufacturing quality safety and product/program managers to produce worldclass content.
Create and maintain integrated help content and training on the Amazon training service consoles.
Work with internal and external stakeholders to conceptualize and develop content that aids in user adoption of supported applications. This can include graphics training material or interactive storyboards.
Create maintain and edit content for a global and technically diverse audience.
Manage all aspects of the documentation process: planning testing maintaining and delivery.
Use metrics to identify underperforming content and develop plans for improvement.
Bachelors degree in English or related field or have 5 years equivalent industry or military experience.
5 years as a technical editor or writer of technical documentation.
5 years of delivering content publication plans or managing multiple projects.
3 years using XML for web content.
3 years using elearning content management tool(s).
Experience working on technical content for developers DevOps professionals and end users.
Experience working with technical customer service organizations.
Familiarity with Product Lifecycle Management (PLM) software and Product Development Process.
Experience with writing and publishing technical whitepapers.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70100/year in our lowest geographic market up to $173700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
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