Service Call Center
Service Call Center
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a friendly and organized Service Call Center Operator to join our team at Dick Hannah Dealerships. In this role you will schedule necessary service work maintain strong customer relationships to encourage repeat and referral business. If you have excellent communication skills enjoy working in a team and are passionate about delivering outstanding customer service apply now to help ensure a productive and pleasant service experience for our customers and employees.
Service Call Center Compensation and Benefits:
Service Call Center Competitive Salary: $19$20/per hour depending on experience.
Generous Paid Time Off (PTO): We prioritize worklife balance offering industryleading PTO. New fulltime employees accrue 4 hours per pay period totaling approximately 96 hours in the first year with increases over time.
Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical dental vision Health Savings and Flexible Spending accounts life insurance and short and longterm disability alongside a robust 401(k) plan for retirement planning.
Paid Holidays: Hannah Motor Company offers at least 5 paid holidays per year to the Service Call Center subject to completion of the introductory period and other eligibility requirements as per company policy.
Service Call Center Responsibilities:
- Operate multiline phone system
- Operate computer
- Provide customer service support
- Follows up with customer declined repairs (CDR) to schedule needed work
- Reviews daily appointment schedule and adjusts team assignments as necessary
Service Call CenterQualifications:
- Excellent communication skills (including listening speaking).
- Ability to read speak and understand English.
- Ability to interpret a variety of instructions furnished in written oral or schedule form.
- Ability to multitask.
- Ability to work alone self motivate and manage ones own time.
- Physical ability to use computer hardware/software.
- Team player with a positive attitude
At Dick Hannah Dealerships our Core Values are summed up in four words: Family Integrity Respect and familyrun businessthatsbeen around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. Wetruly carefor our employees andsincerely appreciateeveryones daytoday contributions.
Dick Hannah Dealerships. Believe in nice.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
