Manager of Program Innovation & Continuing Education
Manager of Program Innovation & Continuing Education
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$ 60000 - 74000
1 Vacancy
Job Description
Why NWHSU
When you join NWHSU youre not simply doing a job youre making a difference. Youll see passion for our mission our work and our future growth opportunities all around you. Culture is extremely important to us. Were a small enough organization that youll get to know everyone have a voice make an impact and feel the enthusiasm of everyone you work with. Yet were large enough to offer exceptional benefits including a university contribution to our 403(b) generous PTO and a flexible environment. Its all part of our personcentered philosophy and its an ideal blend and a superb organization to expand your career.
What can you expect
The personcentered approach we take to healthcare education and practice extends to our NWHSU team. That means:
- Every role and individual contributes to our success. No matter what department you work in youll see passion for our work and respect for one another.
- Belonging is important to us we all bring different backgrounds perspectives and value to the organization. And that makes us stronger.
- Were committed and engaged. Youll see that in every meeting every discussion and everything we do. It shows and were proud of it.
- We dont simply say we have a team environment we live it. Your ideas and suggestions matter. We listen to one another and when something makes sense we do it.
- Weve still got that entrepreneurial spirit even though weve been around for 80 years. And we like that.
- We build in flexibility in roles whenever we can. We work in a hybrid environment. Each manager works with their team members to ensure there is a healthy worklife balance.
- Your personal and professional work opportunities are important to us we provide these benefits so you can continue to excel in your career.
Our goal Preparing the next generation of healthcare professionals to deliver and advance healthcare.
Position Information:
The Manager of Program Innovation & Continuing Education will lead a dynamic team in delivering highimpact programs including certificates degrees symposiums and online learning initiatives across lifelong learning programs. The Manager will foster a positive solutionfocused environment ensuring efficient and meaningful collaboration with internal stakeholders and external partners.
Key Responsibilities include staff management evaluates program performance and ROI and drives datainformed decisions to ensure alignment with market demand and reviews market trends to assess opportunities for growth and innovation. The focus is on building scalable highimpact programs while championing excellent customer service and continuous improvement.
Work Location: Bloomington MN with flexibility to work 12 days per week remotely; must live local and be able to come to campus as needed.
Duties:
- Leads with professionalism and a solutionfocused approach; fosters positive team dynamics ensures effective communication and supports team development to achieve shared goals.
- Maintains and updates internal process documentation while implementing best practices driving continuous improvement and ensuring clear consistent communication with internal and external stakeholders.
- Collaborates with other departments and stakeholders to streamline workflows and maintain positive working relationships with all.
- Assures all agreements contracts and work associated with these are executed and completed by all parties.
- Analyzes program performance market trends and customer feedback to identify growth opportunities and evaluate new offerings providing strategic recommendations based on feasibility and ROI.
- Supports the development and implementation of innovative educational offerings including certificates stackable credentials and continuing education programs.
- Analyze customer feedback and service metrics to identify trends improve processes and drive continuous service improvement.
- Oversee resolution of complex customer issues ensuring timely and empathetic responses that champion a customerfirst culture.
- Leads and supports logistics and execution of inperson and virtual events including planning registration attendance tracking AV/IT coordination and onsite troubleshooting.
What you need to have
- Bachelors degree in Business Administration Higher Education Administration Organizational Leadership or a related field is required or equivalent work experience.
- Masters degree preferred.
- 5 years experience; 35 years management experience.
- Experience in operations management strategic planning project management and/or crossfunctional leadership.
- Record of leading complex programs or initiatives using data analytics to drive innovation and efficiency.
- Experience with partnership coordination and customercentered service.
Does this sound like the type of role you could excel in Where your background and experience may contribute to the growth of our organization A role where you can add your passion and enthusiasm and make a difference If you believe you have the education and experience to meet the qualifications for this role wed value talking to you. Nontraditional backgrounds are welcome.
Compensation:
Exempt $60000 $74000 annually.
The hiring rate is determined by a combination of education related professional experience and internal equity considerations and may exceed the posted range. NWHSU is committed to fair and equitable pay practices and does not base compensation decisions on gender or any other protected status.
Our Benefits:
NWHSU is proud to offer a comprehensive benefits package to meet your current needs and anticipate your future needs. Our generous time away helps you enjoy a healthy work life rhythm.
- Paid Time Off (earn 22 days per year)
- Holiday (15 days)
- 403(b) Plan
- Medical dental vision
- Discounted and free onsite clinic services for you and your family
- Flexible Spending Accounts
- Shortterm and longterm disability
- Life insurance
- EAP and other wellness benefits
- Tuition Reimbursement for external programs
- Tuition Reduction for internal programs (includes family members)
- Employee discount at our campus store
- Onsite fitness center
NWHSU is a nonprofit organization and fulltime employees may be eligible for Public Service Loan Forgiveness (PSLF) through the U.S. Department of Education. For further information please click on this link.
NWHSU Overview:
Northwestern Health Sciences University (NWHSU) based in Bloomington MN has been a national leader in personcentered healthcare education for over 80 years. The University has more than 10000 graduates throughout the U.S. and in 21 countries. For more information please visit .
We offer a diverse range of evidenceinformed programs and experiences including: Doctor of Chiropractic Doctor of Acupuncture Chinese Medicine Functional and Integrative Nutrition and Integrative Care and undergraduate offerings in massage therapy health sciences and allied health professions medical laboratory science medical laboratory technology radiation therapy and radiologic technology. We are a mission and vision driven university leading the way in personcentered care.
How to Apply:
Complete our online application and attach your cover letter and resume.
If you have any questions submitting your application please contact .
Equal Opportunity Employer
Northwestern Health Sciences University is an Equal Employment Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Further NWHSU prohibits all forms of discrimination is any education program or activity that it operates. The Notice of NonDiscrimination is located on our website. Individuals may report concerns or questions to the Title IX Coordinator. Please refer to our website for further information.
Required Experience:
Manager
Employment Type
Full-Time
