Senior Account Manager
Senior Account Manager
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Job Description
Squeeze is the top Sales Experience provider in the United States. Our mission is to be the leader in optimization and Sales Experience for many of the largest brands through helping to maximize their speed to lead contact rate and conversions.
Squeeze is looking for an experienced Senior Account Manager to help us manage and build our Client Services team and client relationships.
As a Senior Account Manager you will join as a key player of the Client Services team support in the development of client service strategies and ensure high levels of client satisfaction and retention through excellent service and proactive communication. An ideal candidate will help us contribute to our companys rapid and sustainable growth while staying up to date with the market and future opportunities.
Roles and Responsibilities
- Collaborate in implementing strategic direction with our Client Services team
- Develop and maintain strong client relationships proactively identifying needs and opportunities
- Manage and resolve escalated client issues and complex situations as needed
- Lead in business process improvements and technology enhancements
- Facilitate effective communication and collaboration between internal teams and clients
- Identify and pursue new business opportunities collaborating with sales and marketing teams
- Analyze client data to identify trends measure performance and inform strategic decisionmaking
- Actively participate in the strategic growth of key accounts
Minimum Qualifications
- Bachelors Degree in Business or relevant field
- 3 years of client or customer service experience
- Ability to report inoffice at the Orem location
- Experience responding presenting and pitching to Clevel executives
- Experience building and maintaining longterm client relationships
- Proficient in Microsoft and Google Suites
Salary
Depends on Experience
Benefits
Health Dental Vision and Life Insurance
Cell phone reimbursement
Flexible schedule
Mileage reimbursement
Paid time off
Paid training
Travel reimbursement
Required Experience:
Manager
Employment Type
Full-Time
