Front Desk Agent
Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Sphirea Plus is currently seeking a highly organized and customeroriented Front Desk Agent to join our team in Austin TX. The ideal candidate will serve as the first point of contact for visitors and guests ensuring smooth checkins handling inquiries and maintaining a professional and welcoming atmosphere at all times.
Responsibilities
Greet and assist guests with checkin and checkout procedures
Answer phone calls respond to emails and handle general inquiries
Maintain a clean and organized front desk area
Provide information about services amenities and local attractions
Handle reservations cancellations and room assignments using management software
Resolve guest concerns in a professional and timely manner
Ensure compliance with all company policies and procedures
Collaborate with other departments to ensure guest satisfaction
Qualifications :
Qualifications
High school diploma or equivalent required
Previous experience in a front desk reception or customer service role preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency with basic computer systems and reservation software
Ability to remain calm and professional under pressure
Flexible availability including evenings weekends and holidays
Additional Information :
Benefits
Competitive salary
Professional growth and advancement opportunities
Ongoing skills development and training
Supportive and collaborative team environment
Fulltime stable position with consistent scheduling
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
