PC Support Coordinator
PC Support Coordinator
Posted on :
21-05-2025
Employer Active
1 Vacancy
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Job Description
SUMMARY:
Provides technical support to increase computer user and system efficiency. Investigates and resolves computer user support requirements by answering questions about hardware and software. Installs modifies and makes minor repairs to personal computer hardware and software systems and provides technical assistance and training to system users.
REQUIREMENTS:
Provides technical support to increase computer user and system efficiency. Investigates and resolves computer user support requirements by answering questions about hardware and software. Installs modifies and makes minor repairs to personal computer hardware and software systems and provides technical assistance and training to system users.
REQUIREMENTS:
- MUST have experience with Windows 10
- Must have 3 yrs experience
- Considerable knowledge and understanding of personal computer operations including networks (local and wide area) office application software packages email and PC operating systems.
- Ability to apply advanced skills in area of specialization.
- Ability to implement and effectively apply continuous improvement methods.
- Ability to adapt procedures techniques and/or processes to meet special needs.
- Ability to work on assignments that are complex where considerable judgement and initiative is required in resolving problems and making recommendations.
- Ability to manage several assignments simultaneously through prioritization impact analysis and recognition of skill levels required to complete the assignments.
- Ability to determine methods and procedures on new assignments and provide guidance to other personnel.
- Ability to define problems collect data establish facts and draw valid conclusions.
- Ability to respond to inquiries and to effectively communicate and present information.
- Must have good customer service and telephone skills.
- Must be able to work with other team members both locally and remote.
- Must have flexible work hours if needed.
- Trade school course completion AA which has provided both theoretical and practical knowledge in the field and demonstrated ability to perform the essential functions of the job typically acquired through four or more years of directly related experience or may have a Bachelors degree in related field (Computer Science Mathematics Engineering Quantitative Methods etc.) and no prior directly related experience.
Required Experience:
IC
Employment Type
Contract
Key Skills
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