drjobs Partner Success Coordinator

Partner Success Coordinator

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1 Vacancy
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Job Location drjobs

Atlanta, GA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our awardwinning banking app for families. With Greenlight parents can automate allowance manage chores set flexible spend controls and invest for their familys future. Kids and teens learn to earn save spend wisely and invest.

At Greenlight we believe every child should have the opportunity to become financially healthy and happy. Its no small task and thats why we leap out of bed every morning to come to work. Because creating a better brighter future for the next generation depends on it.

Greenlight is looking for a Partner Success Coordinator who is tremendously motivated and detailoriented person to join our sales team. This person will manage relationships with our growing portfolio of financial institutions. Were looking for someone with strong interpersonal skills that can work internally and externally to bring the best Greenlight experience to our Partners and their customers. This role is perfect for a naturally inquisitive selfstarter that loves to learn. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several concurrent projects while finding opportunities to develop reproducible processes. You will vigorously measure and analyze results that you and your teammates can use to further enhance our partner relationships and customer experience.

Your daytoday:

    • Support partners from program adoption and then manage the daytoday to set priorities drive delivery timelines and ensure flawless execution of programs.
    • Maintain high levels of partner engagement with a focus on partner satisfaction and customer adoption of Greenlight.
    • Build relationships and serve as the point of contact between partners and Greenlight.
    • Proactively spot and correct any issues affecting partner satisfaction or customer experience.
    • Analyze business performance to identify opportunities for product or marketing optimization then aid in driving partner adoption and ultimately opportunity implementation and execution.
    • Work cross functionally with marketing analytics finance compliance and customer service to drive success of partner programs and initiatives.
    • Collaborate with business development leadership to manage internal reporting and forecasting.
    • Collaborate with marketing to make best practice recommendations to our partners and project manage the marketing execution of those recommendations.

What youll bring to the team:

    • 13 of experience in account management customer success program management sales marketing or product
    • 3.0 GPA or higher
    • Bachelors Degree
    • Local residency in the Atlanta or Boston area
    • Strong analytical and organizational skills
    • Effective communication and relationship building skills
    • Ability to work collaboratively with a small team
    • A strong desire to learn grown and take ownership
    • A willingness to learn and adapt as needed in a fastpaced environment
    • An ability to think analytically support ideas with numbers and story tell with data

    • Not sure this ones for you Dont count yourself out. Show us what youve got and well reach out if theres a great fit.

      Location: We are currently prioritizing candidates who are based in the greater Boston Massachusetts or Atlanta Georgia area.

Work perks at Greenlight:

    • Medical dental vision and HSA match
    • Paid life insurance AD&D and disability benefits
    • Traditional 401k with company match
    • Unlimited PTO
    • Paid company holidays and popup bonus holidays
    • Professional development stipend
    • Mental health resources
    • 1:1 financial planners
    • Fertility healthcare
    • 100% paid parental and caregiving leave plus cleaning service and meals during your leave
    • Flexible WFH both remote and inoffice opportunities
    • Fully stocked kitchen catered lunches and occasional inoffice happy hours
    • Employee resource groups
Who we are:
It takes a special team to aim for a neverbeendonebefore mission like ours. Were looking for people who love working together because they know it makes us stronger people who look to others and ask How can I help and then How can we make this even better If youre ready to roll up your sleeves and help parents raise a financially smart generation apply to join our team.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age race color national origin gender gender identity or expression sexual orientation religion physical or mental disability medical condition (including pregnancy childbirth or a medical condition related to pregnancy or childbirth) genetic information marital status veteran status or any other characteristic protected by federal state or local law.

Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process please reach out toyour recruiter directly or email .

Required Experience:

IC

Employment Type

Full-Time

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