Certificate Management Project Support Officer Service Management
Certificate Management Project Support Officer Service Management
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1 Vacancy
Job Description
Job Title: Certificate Management Project Support Officer Service Management
Location: Amsterdam Netherlands
Industry: IT Infrastructure / Cybersecurity / Financial Services
Job Overview:
We are seeking a highly organized and technically adept Certificate Management Project Support Officer with strong Service Management experience to support a largescale certificate lifecycle and PKI project in Amsterdam. The ideal candidate brings 8 10 years of experience in IT service or project coordination roles with handson exposure to certificate and key management across enterprise systems.
You will work closely with technical teams vendors and business units to ensure smooth project execution maintain governance over certificate lifecycle operations and support integration with security and compliance processes.
Primary Responsibilities:
Project Coordination
- Support implementation and rollout of certificate management solutions.
- Track milestones deliverables and ensure timely completion of project tasks.
- Maintain project documentation (project plans risk registers status reports).
Certificate Lifecycle Support
- Assist with issuance renewal revocation and inventory tracking of certificates.
- Ensure compliance with internal security policies and external regulations.
- Monitor certificate expiry and support automation to reduce manual intervention.
Stakeholder Communication
- Act as a liaison between IT security infrastructure vendors and business users.
- Schedule and facilitate meetings document discussions and drive action items.
Tool & Process Management
- Support integration and usage of tools such as Venafi DigiCert or Microsoft CA.
- Help define and document certificate request approval and audit processes.
Reporting & Documentation
- Generate reports on certificate health compliance and key risk indicators.
- Create and maintain process guides user manuals and training documentation.
Requirements
- 8 years experience in IT Service Management or IT Operations.
- Basic understanding of PKI SSL/TLS certificates and key lifecycle concepts.
- Familiar with tools like Venafi DigiCert Microsoft CA or similar is a plus.
- Strong organizational skills and attention to detail.
- Experience using ITSM platforms like ServiceNow BMC Remedy or Jira.
- Knowledge of ITIL framework is preferred.
Nice to Have:
- Experience in a regulated industry (e.g. banking telecom healthcare).
- Knowledge of Azure Key Vault AWS Certificate Manager or similar cloud services.
- Project coordination experience using MS Project Excel or Smartsheet.
Benefits
- Competitive salary and benefits along with VISA Status.
- Opportunity to work on a businesscritical highvisibility security initiative
- A dynamic multicultural work environment in central Amsterdam
- Professional development and certification support
Certificate Management Project Support, Service Management, Project planning, tracking, and reporting, Change and risk management, Stakeholder coordination
Employment Type
Full Time
