Sales Manager
Sales Manager
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Job Description
LIFE AT CLAYS
Welcome to Clays the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe fun and accessible for everyone. As we expand locally and globally were excited to share our love for British charm and competitive gaming with the world. Whether youre after a thrilling day with friends or a lively evening with colleagues Clays is the perfect spot for adrenalinepumping funfilled experiences.
Careers at clays are loaded with possibilities. As we grow our brand we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and topnotch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If youre seeking a workplace that values integrity fun and teamwork Clays might just be the place for you!
Were proud to be certified as a Great Place to Work and on the 2025 UK Best Workplace medium organisations list which reflects our commitment to creating an amazing work environment. But dont just take our word for itheres what our colleagues have to say about us:
You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need and your progress is entirely up to you.
From day one the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.
Mistakes are stepping stones here and no one is frowned upon for making them. We learn from each other which is unique in a workplace.
CLAYS VALUES
At Clays our venues are for everyone and so is our workplace. We believe that to serve our diverse audience we must first celebrate and nurture diversity within our team. Thats why were dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So if youre passionate about making a positive impact wed love to hear from you!
And of course were looking for someone who embodies our Clays values. Thats why weve framed them as key questions that guide everything we do:
SAFE Is it safe For our team our guests the business and our partners.
AMAZING EXPERIENCE Are we delivering an amazing experience We bring fun thrill wonder and joy aiming to surprise delight and exceed expectations.
LASTING Is it lasting We strive to make a positive sustainable impact on our world our team our guests and our industry. We aim to create strong impressions and lasting memories constantly evolving to offer something new.
SUMMARY OF POSITION
Whats the Gig you ask
As a Sales Manager at Clays youll combine sales excellence and exceptional hospitality. Youll be a key player in the team to deliver our sales goals. Youll thrive in both proactive and reactive sales environments spotting opportunities before they land responding quickly to inbound enquiries and always bringing value with energy and insight.
Youll bring enthusiasm confidence and a cando attitude to everything you dobuilding genuine relationships understanding your clients world inside out and taking initiative without needing to be asked.
Youll lead from the fronthandling client calls quoting with confidence and ensuring were offering smart tailored solutions to create amazing experiences. Youll mentor junior team members collaborate with other departments. If youre passionate about hospitality targetdriven and excited to progress in a fastmoving environment this could be your next big move.
DUTIES & RESPONSIBILITIES
Your role will include but may not be limited to the following responsibilities;
Sales Excellence
- Consistently hit and exceed prebooked sales targets
- Proactively create demand through outreach and partnerships while confidently converting inbound leads
- Engage clients with thoughtful relevant communication at every stage of the sales cycle building understanding and driving conversion
- Mentor and support Sales executives setting clear standards sharing knowledge and helping them grow through change
- Collaborate with senior leaders on new campaigns venue launches popups and highimpact events
- Excellent use of systems to track and report on performance. Create and monitor Salesforce dashboards and use these to uncover trends and drive datainformed decisions
- Deliver tailored thoughtful responses to phone and email enquiries ensuring every interaction reflects Clays brand and values
- Accurately record guest data and preferences in our reservations system to personalise service and enhance guest journey
- Prioritise effectively solve problems creatively and draw on team knowledge to overcome challenges and seize opportunities
- Monitor booking trends competitor activity and client behaviour to continuously refine your approach learning from results and driving improvement across the team
SKILLS DESIRED QUALIFICATIONS & ATTRIBUTES
- Proven track record delivering in a similar position for 4 years
- Knowledge of CRM tools particularly Salesforce
- Confident managing both proactive outreach and reactive inbound enquiries
- Excellent written and verbal communication skills
- Experience in hospitality events or reservations
- Proven ability to close sales and consistently hit revenue targets
- Ability to anticipate client needs and pitch creative tailored solutions
- Comfortable identifying new business opportunities with existing clients and thirdparty partners
- Strong relationshipbuilding skills with clients and colleagues
- Highly selfmotivated with a proactive mindsetgets things done without being asked
- Skilled at balancing multiple priorities in a fastpaced environment
- Team player who brings positive energy to the group
- Above all a bubbly confident cando attitude and passion for hospitality and career progression
WHAT YOULL GET IN RETURN
We value our colleagues greatly and want everyone to feel rewarded.
Our great benefits include:
- Competitive Salary: A base of 36000 with ontarget earnings of up to 50000 the higher the performance the higher the potential reward!
- Holiday: 32 working days holiday pro rata each year including bank holidays with an increasing allocation up to a maximum of 36 days with length of service.
- Colleague Discounts: Enjoy a generous 50% discount during offpeak periods and 25% during peak periods for you your friends and family.
- Paid Breaks: We value your time and ensure youre compensated for your breaks.
- Health Care Cash Plan: Up to 995 for reclaimable appointments & treatments and access to a Virtual GP.
- Career Growth: Advance your career with Clayers Academy our online learning platform and seize opportunities for growth within our expanding business. Plus earn globally recognized qualifications funded by Clays.
- Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
- Parental Leave: Marketleading policies with 13 weeks at 100% pay for maternity adoption paternity and partner leave after 12 months of service.
- Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
- Volunteer Day: A paid day off annually to give back to your local community.
- Birthday Gift: Choose a special gift to celebrate your birthday.
- Pension Scheme: Join our noncontributory pension scheme with a minimum 3% contribution from us and 5% from you.
- Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
- Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
- Meals Provided: Free meals for colleagues working operational shifts in venue.
Plus were certified as a Great Place to Work reflecting our commitment to creating an outstanding work environment!
This role will be based at Clays support office in Moorgate.
Required Experience:
Manager
Employment Type
Full-Time
