Planning & Development Support Officer

• Permanent Full time
• $75252.28 per annum plus Superannuation
• Join the Planning & Development Support team

Hume City Council is one of Australias fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do ensuring our services are efficient and accessible.

The Planning & Development Support Officer ensures that the functions and responsibilities of the Planning & Development Department are delivered and fulfilled in an accurate efficient effective professional and informed manner; in keeping with relevant Council policies procedures and relevant legislation.

What youll be doing:

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• Ensure that all Departmental administrative tasks are undertaken in a professional and timely manner including but not limited to:

1. Processing of applications lodgements referrals advertisement and permit documentation archive and file maintenance data processing and mail notices orders infringements debtors and invoicing.
2. Providing word and data processing support to the Planning & Development Department.
3. Compile and process reports submissions and other documents prepared by officers to customers residents ratepayers and stakeholders including statutory authorities and Councils other operational areas.
4. Participating in multiskilling programs necessary for the effective operation of the department.
5. Responding to customer enquiries via email telephone post and face to face via counter style enquiries.

• Provide customer service administrative support and information to internal and external customers of the Planning & Development Department.
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• Ensure that personal work plans objectives and priorities are prepared and maintained to ensure personal workloads timelines and rosters are managed and achieved.
• Ensure compliance with the relevant quality systems and policies of the Council.

The skills and experience youll bring to the role:

• A nationally recognised Certificate in Administration or substantial relevant experience in the administrative processes and procedures of local government.
• Accurate data entry skills.
• Demonstrated understanding and experience with the statutory planning and/or building development legislation in a Council environment.
• Demonstrated experience in the use of MS Office applications and the use of processing data software such as Property & Rating and TRIM.
• Understanding of the functions and procedures associated with the building and development industry.
• Highly developed written and verbal communication skills including the ability to gain cooperation and assistance from other staff and customers from a range of diverse backgrounds.
• Ability to follow procedures and guidelines.

Why Hume City Council

A leader in local government were committed to creating an inclusive and collaborative work environment that is guided by our values:

Were better every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

Were in it together: At Hume everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package professional development opportunities and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages people with disability Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks Working with Children Check and a Criminal Record Check.

Remote Work :

Yes

Employment Type :

Fulltime