Legal Operations Support Analyst

• Permanent fulltime position that can be based in our Perth Melbourne or Sydney office
• Hybrid working; WFH and from modern open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment
• Reward and recognition including competitive remuneration and career progression
• Learning and career development programs for all roles and levels
• Flexible leave options and up to 26 weeks paid parental leave
• Free daily breakfast office drinks and social events
• Genuine commitment to health and wellbeing pro bono and community and diversity and inclusion across our firm

Learn more about what Hall& Wilcox can offer you: theroleand team

We have an opportunity for aLegal Operations Support Analyst to join our Client Solutions teambased in Perth Melbourne or Sydney.

This role is fulltime. If youare located in Perth you will work normal business hours. If youare located in Melbourne or Sydney your hours will be from 11:30amto 7:30pm AEST Monday through to Friday in order for you to beable to support our Perth partners and employees with the use ofSmarter Law systems including our case management platformSharedo.

The Client Solutions sectionsits within Corporate Services and has approximately thirteenemployees nationally. The team drives our Smarter Law program andthe teams work encompasses various initiatives and servicesaimed at improving client relationships and delivering innovativeand outstanding legal solutions. The team is comprised of legaloperations professionals and technologists.

This role will support keyClient Solutions activities whilst building knowledgeunderstanding and skills in the Legal Operations environment. Inaddition to helping provide Helpdesk Support you will be immersedin operational activities such as business analysis developmentlifecycle low code development ideation activities and gaining anunderstanding in how to turn ideas into reality.

You will be responsiblefor:

• working across the Client Solutions team to assist with the coordination of team meetings and workshops;
• assisting the Client Solutions Director and Managers on Smarter Law initiatives including prework analysis and documentation;
• administering and supporting the internal and external use of the firms systems providing training and demos where necessary;
• ensuring our knowledge bank is current and up to date;
• supporting the delivery of Smarter Law focused presentations and workshops within the firm;
• maintaining and monitoring prototypes and deliverable apps on lowcode platforms;
• coordinating updates and publishing of the smarter law documentation projects and plans (centrally and with the groups);
• being a point of contact for general queries relating to Smarter Law; and
• assisting with the preparation for and facilitation of internal workshops and hackathons.

Aboutyou

You will ideally have thefollowing skills and experience:

• a keen interest in innovation automation and legal operations with a passion for doing things differently;
• an enthusiasm for learning new concepts and techniques to supplement your legal or technology skills;
• an interest in and experience building communities around Legal Operations or Technology Helpdesk Support;
• a strong focus on accuracy and attention to detail;
• a selfstarter able to run alongside a busy team picking up work to ensure tight deadlines are met;
• the ability to work autonomously and timemanage according to set priorities;
• resilience and perseverance in the face of an industry that resists change;
• a collaborative team player with excellent communication and interpersonal skills;
• exposure or experience with automated systems such as workflow decision trees doc automation are advantageous but not mandatory; and
• experience with Jira Helpdesk or legal environment is desirable.

Aboutus

Hall & Wilcox is a leadingindependent Australian law firm. We deliver outstanding legalservices to corporate public sector and private clients bothAustralianbased and those offshore doing business in purpose is to enable our clients our people and ourcommunities to thrive.

Hear from our people aboutwhat its like to work at HW: of our recent awards andcitations include:

• Best Australian Law Firm (>$200m revenue) at the 2025 Client Choice Awards
• Ranked 7^th in the Lawyers Weekly Top 25 Attraction Firms for 2024 and 2025
• Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards
• Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018

We are known for having agreat culture that is warm and welcoming progressive inclusiveand supportive and that is underpinned by our enduring values known asHallmarks.

We are also renowned for ourSmarter Law we look beyond the status quo to thinkdifferently and find solutions. Smarter Law includes enablingtechnology challenging business models innovative pricing andcreative resourcing.

We are a firm of the offer our people interesting and challenging work and access togreat clients. To learn more about HW visit ourwebsite.

Applynow

Lets connect. Clickapply to submit your application.

At Hall & Wilcox we arecommitted to creating and maintaining a workplace that activelyseeks to include welcome and value unique contributions of allpeople. We encourage applications from candidates of all culturalbackgrounds (including First Nations) age abilities sexualorientation and gender identities.

We are also committed tosupporting candidates with disability so that every candidate isoffered a fair equitable and supportive recruitment experience. Ifyou require any adjustments or support to complete yourapplication or if you have any questions please contact KimChalmers Senior Talent Acquisition Advisor for a confidential discussion.

This vacancy is being manageddirectly by the HW Talent Acquisition / People & Culture will contact our preferred agency partners should we require anyassistance.

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