Business Planning & Portfolio Operations Manager

The Manager of Business and Portfolio Operations within the Issuing Solutions Digital Product team will play a pivotal role in ensuring the smooth and efficient operations of the business. This position involves maintaining business infrastructure across various digital initiatives including financial planning and analysis billing processes executive program dashboard development and strategic initiatives such as new product pricing and upsell strategies.

The Manager will collaborate closely with crossfunctional teams to prepare for internal presentations address client requests and support key strategy and operations activities. This position reports to the Head of Digital Business and Portfolio Operations and requires strong project and program management skills strategic thinking and excellent communication abilities.

Essential Functions

Business Operations

• Develop and maintain monthly management dashboards for Digital Enablement and deliver accurate monthend financial analysis reports for use by Client Services Product and Sales teams.

• Identify and address potential gaps or areas for improvement in existing systems processes and policies. Collaborate with crossfunctional teams to implement necessary changes.

• Participate in the development and management of the Digital P&L. Support ongoing management of DE P&L by reviewing outputs and identifying areas for additional analysis to drive better business decisions.

Strategic Communications and Content Development

• Support the development of strategic communications and presentation content.

• Proactively track and report on the delivery of DE product priority initiatives providing visibility and transparency to stakeholders.

• Support Revenue Acceleration initiatives through PMO support sales materials development data analysis and operating model support and training.

• Develop presentation content for key forums and meetings (town halls team meetings business reviews quarterly meetings with key partners).

Stakeholder Engagement and Coordination

• Build relationships with global and regional product management marketing design data sciences technology finance and other internal stakeholders.

• Assist with managing the technology portfolio collaborating with Product Owners to prioritize EPICs.

Support Department OKRs KPIs and Reporting

• Assist in the monitoring reporting and alignment of OKRs and KPIs.

• Support budgeting and forecasting processes.

• Proactively manage executive reporting activities creating narratives and content for various audiences (PPT data visualization).

• Contribute to business reviews and provide insights to senior leadership.

• Design deliver and run efficient and effective operating frameworks including mechanisms to alert track and accelerate OKRs and KPIs.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
• Strong project and program management skills with the ability to handle multiple projects and initiatives simultaneously
• Experience in financial planning analysis and reporting
• Proficiency in billing processes and automation
• Excellent analytical and problemsolving abilities
• Exceptional communication and storytelling skills with experience developing presentations and strategic communications
• Ability to work effectively in a crossfunctional team environment
• Proven track record of identifying and implementing process improvements
• Flexibility and adaptability to changing priorities and projects
• Understanding and experience with PLM processes and tools is a plus

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 510% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 138500.00 to 182700.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Fulltime