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Job Title
Shaw Contract End Use Specialist Upstate NY/ West NYPosition Overview
Shaw Contract is a global design leader in commercial flooring for some of the worlds most creative and innovative environments. Our vast sustainable product offerings can be found in diverse markets such as workplace healthcare hospitality education and multifamily dwellings. Shaw supports the spaces in which we work learn live play and heal.
End Use specialist with a heavy focus on healthcare & education. Must be proficient in calling on end users and other related customers. Additionally he or she must continually prospect for viable new accounts while developing a key awareness of what is happening in Rochester Buffalo Syracuse and Albany NY. This individual would ideally reside central to the Syracuse market.
Responsibilities:
Characteristics to include honesty integrity hard work enthusiasm and motivation.
Work with end users and other related customers to select appropriate products for their projects that fit within their design criteria budget and time frame.
Travel throughout assigned area to call on existing customers and prospect new customers to solicit business. Some over night travel may be required.
Manage project from inception to completion including identifying opportunity product selection specification order placement order tracking delivery coordination installation oversight punch walk/ claim coordination (if necessary) and communication of maintenance program.
Must be motivated and comfortable working and supporting a closely knit team environment.
Must be able and competent to work with and manage customer base thru CRM (Customer
Relationship Management) tool such as Salesforce.com
Follow up on a variety of leads from sources such as Dodge & networking groups
Build relationships with existing and new customers by entertaining such as lunches dinners or special events.
Willingness to travel from Buffalo to Albany based on account list.
End Use Specialist must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons both orally and in written form.
Required Competencies:
Build Trusting Relationships
Influence Others
Execute Action Plan
Demonstrate Inclusive Leadership
Adapt and Change
Work Shift
8 Hr nonrotating shift Hrs fall to in punch day Observed Calendar shift starts AMRequired Experience:
Unclear Seniority
Full-Time