drjobs Commis Sommelier

Commis Sommelier

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1 Vacancy
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Job Location drjobs

Singapore - Singapore

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The position is responsible for delivering friendly and efficient wine service that meets guest dining experience expectations.

Primary Responsibilities

Delivers Friendly and Efficient Wine Service

  • Serves wine in efficient manner (in the right condition; glassware temperature etc).
  • Assists Sommelier in offering wine options offers wine advice and takes orders.
  • Offers aperitif upsell wine by the glass and bottle offers after meal service.
  • Is well presented and adheres to hotels grooming standard.
  • Greets and farewells guests in a friendly courteous manner.

Focuses on the Guest Dining Experience

  • Uses guest names when its appropriate.
  • Adjusts service to meet guests special requests and provides personalised service.
  • Uses a Heartist approach makes the guests Feel Welcome Feel Heartwarmed Feel Incredible and Belong.
  • Looks for ways to upsell and add value (e.g. suggesting another glass of wine when first glass emptied).

Works as Part of the F&B Service Team

  • Accuracy in wine order taking.
  • Timeliness in pickup and delivery of wine and beverages.
  • Efficiency of work in setting up the miseenplace; picking up wine stock from store according to par stock wine cellars arrangement wine requisition according to needs and completing daily wine reports
  • Cleanliness and work safety in wine and service areas.

Involvement in Wider Job Function Relationships

  • Participates in training activities to improve wine knowledge and skills.
  • Follows guidelines provided in colleague handbook.
  • Understands emergency procedures health and safety requirements.
  • Maintains collaborative working relationships with colleagues and supervisors/managers.

Other Responsibilities

  • Performs any other duties that may be assigned by the Head of Department.
  • Ensures service standards and individual performances is aligned with Accor Values Guest Passion Trust Sustainable Performance Spirit of Conquest Innovation and Respect.
  • Contributes to the hotels Corporate Social Responsibility and sustainability efforts.
  • Performs any other duties and responsibilities that may be assigned.

Qualifications :

Candidate Profile

Knowledge and Experience

  • Certificate or diploma in Hospitality or related field.
  • Experience in Wine (e.g. Wine making wine sales Master court sommelier WSET Level 2 etc.).
  • 6 12 months in a wine service position or similar operations.
  • Has Service or Retail experience.
  • Possesses Wine beverage and food knowledge through professional or personal interests (personal interest/ professional).

Competencies

  • Technical service skills.
  • Interpersonal skills communicates effectively with others.
  • Proficient in written and conversational English.
  • Reliable and consistent.
  • Strong interest and passion for wine with high potential to become sommelier
  • Presentable and well groomed adheres to Raffles Hotel Singapore grooming standards.
  • Enthusiastic and energetic.
  • Works as part of a team.


Additional Information :

Benefits of Joining Raffles Hotel Singapore

  • 5day Work Week.
  • Duty Meals are provided.
  • Colleagues Discount and/or Preferential Room Rates at worldwide Accor Hotels.
  • Flexible Benefit Dental/Optical/Vacation Expenses/Childrens Education.
  • Medical and Wellness Benefit.
  • Comprehensive Insurance Coverage.
  • Local/Overseas Career Development & Growth Opportunities.
  • Holistic Learning and Development Opportunities.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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