Were strengthening our UX team with a User Researcher based in Stockholm Sweden. Youll report to the UX Director and work closely with designers and researchers in both Sweden and India.
This will be a fixed term contract role for a period of 12 months where youll take the lead on major research initiatives and manage the daytoday research function.
Youll play a key role in shaping how research drives product decisions across the platform from traceability and risk screening to supplier collaboration and AIfirst workflows. What you will do
Foundational User Research
Conduct interviews usability tests and contextual inquiries to uncover user needs and behaviors.
Synthesize insights into actionable recommendations for designers PMs and engineers.
Share findings through engaging decisiondriving formats that promote alignment.
Research in an AIEnabled World
Use AI tools to accelerate discovery synthesize feedback and surface patterns from interviews analytics and support data.
Build feedback loops and microstudies directly into product workflows.
Deliver realtime insights through collaborative formats like FigJam Teams and GPTstyle research repositories.
CrossFunctional Collaboration
Work with product design and engineering to shape discovery efforts and validate concepts.
Influence product priorities and development cycles with timely relevant user insights.
Participant Recruitment & User Access
Manage and grow our research participant pool especially among Asian suppliers and manufacturers.
Support localization outreach and screening efforts for interviews and surveys.
Scale Research Through Systems
Develop repeatable tools templates and research methods to improve efficiency.
Mentor designers and PMs in lightweight scalable research practices.
Who you might be
46 years of applied user research experience ideally with B2B SaaS or enterprise platforms.
Familiarity with supply chain compliance or traceability domains is a strong advantage.
Comfortable using AIenabled research tools and eager to explore new technologies.
Skilled at delivering fast actionable insights not reliant on long reports.
Experience working across time zones in a collaborative fastpaced environment.
Bonus: Proficiency in Mandarin Cantonese or other Asian languages or past research experience in Asiabased manufacturing contexts.
What do we offer
The opportunity to drive change and break new grounds to enhance and strengthen the visual identity of a growing global scaleup company committed to accelerate sustainable transformation in fashion.
To be part of a great multicultural multilingual team and a supportive designled culture with a UX team that values learning experimentation and realworld product impact.
A hybrid work model with centrally located office in Stockholm in a tech/innovation coworking space.
Opportunity to shape the research function and have lasting impact on a growing product organization.
Opportunities to travel to India and other key regions as needed.
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