Technical Support Engineer
Technical Support Engineer
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Job Description
Company: Jetking Technologies Location: Mumbai Andheri East No. of Positions: 12 Remuneration: 20000 CTC (16000 Net Take Home) Work Mode: Onsite (No Work from Home) Work Days: 6 Days a Week (Must be willing to work on weekends with one weekly off) Eligibility Criteria: Education: . IT Freshers OR . Graduates with Certification in Hardware & Networking Technical Skills: Basic knowledge of hardware and networking is mandatory Other Requirements: Strong communication skills and proficiency in MS Office Roles & Responsibilities: Provide technical and nontechnical support by coordinating with different teams for smooth operations. Handle oncall assistance for troubleshooting hardware and networking issues. Perform basic Excel activities including data entry and report generation. Ensure timely closure of service tickets and maintain accurate records. Offer realtime support to internal and external stakeholders. Monitor and analyze system performance escalating issues as required. Utilize MS Office tools effectively for documentation and reporting. Demonstrate strong problemsolving skills and the ability to multitask efficiently. Note: Candidates must be open to working on Saturdays & Sundays. Workfromhome is not available for this role. Excellent career growth opportunities in the IT support domain.
Skills
IT support, Desktop Support, hardware networking
Employment Type
Full Time
