Developer Support Engineer
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Job Description
The opportunity
Unity israe is looking for a Developer Support Engineer to join our growing team in Tel Aviv. In this role youll become an expert in our products and serve as a key technical point of contact for both customers and internal teams. Youll have a direct impact on customer satisfaction and product quality by resolving complex issues and working closely with R&D Product and Business teams.
This is an opportunity to deepen your technical knowledge build crossfunctional partnerships and drive meaningful improvements in both user experience and internal processes. Join us and be part of a collaborative team where your ideas initiative and technical skills will make a real difference.
What youll be doing
- Investigate complex technical issues and identify root causes and solutions.
- Provide highlevel technical support to strategic customers and internal teams.
- Collaborate closely with R&D and Product teams to escalate and resolve issues and improve product functionality.
- Create and maintain internal documentation and knowledge base articles.
- Deliver technical training to other teams and support crossfunctional optimization projects.
What were looking for
- Proven ability to troubleshoot and analyze system and platformlevel issues.
- Handson experience with SQL and data analysis.
- Ability to learn and understand complex systems and technologies quickly.
- Excellent communication skills in English both written and verbal.
- Highly selfmotivated and accountable with strong organizational and time management skills.
You might also have
- Experience with tools such as Kibana Charles Proxy Postman GraphQL.
- Previous experience in technical support QA or data analysis roles.
Additional information
- Relocation support is not available for this position.
- Work visa/immigration sponsorship is not available for this position
Life at Unity
Unity NYSE: U is the leading platform to create and grow games and interactive experiences. Creators ranging from game developers to artists architects automotive designers infrastructure experts filmmakers and more use Unity to bring their imaginations to life across multiple platforms from mobile PC and console to spatial computing.
As of the third quarter of 2024 more than 70% of the top 1000 mobile games were made with Unity and in 2024 Made with Unity applications had an average of 3.7 billion downloads per month. For more information please visit Unity.
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive innovative environment and celebrate our employees across age race color ancestry national origin religion disability sex gender identity or expression sexual orientation or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers partners and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience please fill out this form to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any thirdparty agency or company that does not have a signed agreement with Unity.
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Employment Type
Full Time
