Job Description Summary
In this role you will be responsible for executing on multiple HR processes and supporting the HR team across all HR service categories including onboarding offboarding Workday data maintenance reporting metrics and more. Develop an indepth wingtowing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvements. Promote Best in Class service while developing effective relationships and working cross functionally with internal teams and suppliers.
Job Description
Roles and Responsibilities
- Individuals who are responsible for responding to employee and HR service ticket requests direct entry and processing of transactions into HR systems and management of escalations and questions. Includes those who lead Service Delivery teams and/or the operations for such teams. Includes areas such as: Reporting employee data management employee lifecycle management HR systems help desk business relations escalations etc. For use in Shared Service teams only.
- Broadening knowledge of theories practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills.
- Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
- May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined policy/parameters.
- A job at this level requires good interpersonal skills. For customer facing roles develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
Required Qualifications
- For roles outside of the USA This role requires basic experience in the Human Resources & HR Operations Service Delivery. Knowledge level is comparable to a Bachelors degree from an accredited university or college ( or a high school diploma with relevant experience).
- For roles in USA Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
Desired Characteristics
Strong oral and written communication skills. Ability to document plan market and execute programs.
Note:
To comply with US immigration and other legal requirements it is necessary to specify the minimum number of years experience required for any role based within the USA. For roles outside of the USA to ensure compliance with applicable legislation the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
Required Experience:
Unclear Seniority