Home Ownership Officer
Home Ownership Officer
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Job Description
Homeownership Officer
Based: Homebased able to efficiently travel across a large geographical area to meet and respond to the needs of the business.
Hours: 35 hours per week working Monday to Friday 9am 5pm with one hour for lunch each day.
Salary: .00per annum (RFJ 6)
The role
The Homeownership Offer will be responsible for delivering an efficient service to homeowners across the East Midlands.
The role will include carrying out meetings with homeowners provision of service charge information; coordinating legal processes ensuring that legislative and contractual provisions are fulfilled and preparing management information.
The ideal candidate
We are looking for an individual with sound experience of managing home ownership properties and working in a customer experience environment.
The ideal candidate will have worked with and will have been involved in customer service delivery and will have knowledge of legal regulatory social and political issues affecting leasehold management and general housing issues.
We are looking for an organised targetfocused individual who can demonstrate passion for excellent customer service and the ability to work unsupervised and on their own initiative.
About us
emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country leading the market as service provider and employer.
Our values
Our values are important to us and were looking for people who can help live our values of Integrity Diversity Openness Accountability Clarity and Excellence.
Company Benefits
Our generous package includes:
- Competitive salary
- Contributory pension scheme
- Health cash plan BHSF
- 39 days annual leave (including statutory days) increasing with length ofservice (prorata for part time)
- Flexible working
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
Qualifications
- GCSE English and Maths at Grade C or above (or equivalent)
- Good digital and IT skills with Microsoft Office
For further information about the role please see attached Job Description and Person Specification.
We reserve the right depending on application numbers to close or extend the closing dates for positions we would therefore recommend an early application
About us
emh homes is part of emh one of the largest and most successful providers of affordable housing and housingrelated support services in the East Midlands.
We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.
But there is more to our work than looking after your home. We also help create communities where you can feelsafe and supported.
We do this by:
- Listening to your ideas and viewsabout how you want our services to be delivered. Noone understands what matters mostthan you. Ourresident groupslet you have a say in how we manage your home and allows us to continually improve our services.
- Backingup our housing witha range ofsupport servicesand sheltered housingfor residents who need help to live securely and independently.
Working with us
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
