Were looking for a Property Administrator to join our fastpaced property team at Head Office. As Property Administrator you play a key role in the team working as the first point of contact for our Area Business Managers General Managers and Property Manager handling calls and dealing with any queries on jobs.
Your daytoday activities will include:
- Handling calls from our pubs inns & hotels as well our GMs & ABMs.
- Dealing with queries quickly and efficiently
- Loging jobs on our maintenance portal Access Maintain and ensuring they are attended to within given timescales and follow call up with contractors as appropriate
- Sending weekly reports to contractors to ensure jobs are completed in a timely manner and that they adhere to key performance targets with a particular focus on PMV.
- Developing and maintaining a monthly report on compliance against each property and PMV type and share on a monthly business internally within the business
- Ensuring PMVs are up to date with satisfactory certification loaded on the system and take the lead on raising job and quote requests where remedial works are required as instructed by Property Managers
- Ensuring our pubs inns & hotels are updated on all jobs via courtesy calls and emails with updates on reactive planned and quoted jobs
Who are we looking for:
We are looking for someone with excellent verbal and written communication skills and who can develop strong relationships with key stakeholders. You will be able to provide clear and reactive advice to our properties and colleagues across the business and ideally have helpdesk experience in either the facilities or maintenance sector.
You will be a strong team player able to work as part of a small team and be willing to go the extra mile to ensure our properties are properly supported.
Computer literacy with a good working knowledge of Microsoft Office is essential in this role.
In return we are offering a rewarding role with scope for career progression along with;
- A fun environment where you will receive the training and support to develop and progress.
- 36.25 hours working week.
- Enhanced maternity and paternity pay.
- Employee Assistance Programme
- Health cash plan with access to discounted perks.
- 33 days annual leave.
- Discounted accommodation food and drink in our beautiful properties across the country.
- Pension & Life assurance with access to high street discounts.
- Wagestream Ability to access up to 40% of your wages as you earn them.
- Long service awards including free meals and free stays with your friends or family.
Required Experience:
Unclear Seniority