Senior Account Manager (Spanish Fluent)
Senior Account Manager (Spanish Fluent)
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Job Description
The Senior Account Manager (Spanish fluent) will play a crucial role in driving revenue growth fostering long term business relationships and maintaining client satisfaction across a portfolio of our golf course partners. Relationship management will be at the core of this role managing key partner clients growing the accounts through upselling products driving revenue and retaining courses through adoption of best practices and use of our products and services.
The Senior Account Manager will be a key member of the BRS Golf / GolfNow team that will build and contribute to business success in the Spanish and Portuguese golf market by:
- Developing a wellrounded understanding of our Account Management philosophy market and customer needs.
- Conduct regular checkins and meetings with clients to review performance gather feedback and identify opportunities for growth.
- Developing advanced product and industry knowledge to be able to provide consultative advice and information to help our customers maximise use and adoption of our products and services including upselling of new products and to secure and optimise tee time offerings to build attractive inventory for our platforms.
- Leveraging technical tools platforms and quantitative data to inform proposals that ensure our clients derive maximum value from our services through establishing relationships conducting account reviews and working closely with senior team members and management to understand and thereafter execute strategies to strengthen relationships and help golf course partners meet their success criteria.
- Devoting proportionate time effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate). Acting as a positive ambassador for our business products and services.
- Having a firm understanding of dynamic pricing and its place within the golf industry. Educating and implementing successful dynamic pricing strategies with our golf course partners.
- Retaining clients and their longterm business through contract renewals and ensuring client satisfaction.
- Monitor account performance and identify opportunities for upselling or crossselling additional products/services.
- Collaborate with the sales team to successfully onboard golf clubs onto the GolfNow platform ensuring a smooth transition and optimal client experience.
- Having the longterm success of our clients at the heart of all you do ensuring these course partners are represented in a positive way on our platforms and within any communications.
- Being results focused in meeting and/or exceeding individual and department metrics and goals as well as exercising accountability and a strong work ethic in managing a portfolio of clients to drive revenue and retention.
- Maintaining an accurate daily record of all activity using Salesforce.
- Engaging with colleagues locally and internationally to understand and support the growth of a positive company culture ensuring that core values and personal behaviours are consistently demonstrated and contribute to making golf a great place to work.
Qualifications :
It is essential that candidates have:
- Experience in Sales or Account Management within a relevant industry e.g. ecommerce technology with responsibility for the retention and growth of a directly assigned group of customer accounts.
- Demonstrable business acumen including sound decision making with strong negotiation skills and the ability to manage complex client relationships.
- Fluency in Spanish (spoken and written).
- Experience of analysing collating and presenting data/demos to support recommendations and proposals to clients.
- Proficiency in the use of sales management technologies including (but not limited to) sales automation marketing automation Salesforce or similar CRM.
- A resultsoriented mindset and a proven record of achieving targets and objectives.
- Willingness to travel when required for work related purposes.
Additional skills and experience that would be desirable:
- Education to degree level in a relevant discipline (e.g. Business/ Marketing/ IT).
- Familiarity of or experience within the Spanish market relating to golf.
- Fluency or proficiency in Portuguese in addition to Spanish.
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to
Although youll be hired as an NBCU employee your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time youll be a part of this exciting company as it takes shape.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
