Product Operations

**Hello!

At Factorial were on the lookout for a **Product Operations Specialist to to help build and scale the **operating system of the Product team at Factorial.**The Role As **Product Operations Specialist youll play a critical role in enabling our Product teams to focus on what they do best: building the right solutions for the right problems of our customers fast. This role sits at the intersection of Product Engineering Data and GoToMarket (GTM) teams. Youll be responsible for defining how we operate how we measure success and how we train and enable the organization to deliver impact through our products. Youll help us work smarter make better decisions and stay aligned across a fastgrowing and increasingly complex product portfolio.

**What Youll Be Doing

• Build and maintain the **Operating System for Product teamsdefining and organising processes rituals tools that improve focus speed and alignment.
• Own **Reporting & KPIs: define usage metrics and KPIs per product line and build attribution models to link product usage to business impact.
• Create and evolve the **Product Playbook including structured approaches for discovery validation upselling crossselling and GoToMarket enablement (with Presales Sales and CS).
• Drive core **Product org processes: roadmap planning product reviews alignment rituals across teams and levels knowledge management with the GoToMarket
• Coordinate key **crossfunctional processes including the **Pain System to capture and act on feedback from CS Sales and Support.
• Lead administrative tasks to ensure organisation efficiency

**What Were Looking For

Youre likely a great fit if you:

• Strong **systems thinker: you can connect dots across teams and build processes that scale.
• Excellent analytical skills: youre comfortable working with data building dashboards and defining success metrics.
• You have a **builder mindset: proactive structured and excited to bring clarity where theres ambiguity.
• Experienced in working crossfunctionally with teams like Sales CS Engineering and Marketing.
• Experience with tools like Jira Notion Productboard Amplitude and Looker is a strong plus.
• Previous experience in Product Operations Product Management Strategy Project Manager or Program Management rolesideally in a fastpaced B2B SaaS environment.
• Bonus if youve helped build or scale a product operations function before

**Bonus Points if You:

• Have worked with **HR tech or similar domains.
• Have experience working in **hypergrowth environments where things move fast and change is constant.
• Have a solid technical understanding to bridge the gap between product and business

**Compensation

**The salary range for this position is between 30.000 and 45.000. We wont consider how many years of experience you have but your knowledge and skills.**We care about people and we also offer employee benefits. You can check them in the end.

**Perks of being part of our team

We care about people and we also offer a lot of benefits for employees:

• High growth multicultural and friendly environment
• Continuous training and learning based on your needs
• Alan private health insurance
• Healthy life with Gympass(Gyms pools outdoor classes)
• Save expenses with Cobee
• Language classes with Yolk Academy
• Get the most out of your salary with Payflow

**And when at the office...

• Breakfast in the office and organic fruit
• Nora and Apeteat discounts
• Pet Friendly

Join Factorial where people grow

**Diversity is part of our culture we have more than 43 nationalities in our teams and we are infused in an inclusive environment for all employees and candidates. Please feel free to apply with the way it suits you better! (blind resume identity pronouns cover letter etc). We do not discriminate on any aspect in fact; Factorial encourages everyone to join us!

**About us

**Factorial is an **allinone HR Software fastgrowing company founded in **2016. Our mission is to help **SMEs automate HR workflows centralize people data and make better business decisions. Currently serves thousands of customers in over 60 countries all over the world and across industries it has built a super diverse and multicultural team of over **900 people in Barcelona and around the world. Our Values

• **We own it: We take responsibility for every project. We make decisions not excuses.
• **We learn and teach: Were dedicated to learning something new every day and above all share it.
• **We partner: Every decision is a team decision. We trust each other.
• **We grow fast: We act fast. We think that the worst mistake is not learning from them.**Wanna learn more about us Check our **website !