Senior Product Designer - Loyalty Design Team (all genders)
Senior Product Designer - Loyalty Design Team (all genders)
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Job Description
Zalando is Europes leading online platform for fashion and lifestyle connecting 50 million active customers brands and partners across 25 markets. Our aspiration is to reimagine fashion for the good of all and be a more sustainable platform that is inclusive by design.
Product Design at Zalando is a community of 200 product designers content designers and user researchers.
The Loyalty design team based in Berlin and Dublin is creating customercentric loyalty experiences. Youre coming in at the start of our new loyalty journey and will play a critical role in ensuring that customers feel rewarded delighted and satisfied with the program no matter where they are in their customer journey.
THE ROLE & THE TEAM
We are seeking a highly skilled Senior Product Designer who excels in visual design and craft while having an experimental mindset. You are passionate about designing and delivering customercentric solutions that delight customers and that are aligned with business strategy. You have a keen eye for detail visual design trends and an appreciation for how art direction illustration or motion design can elevate the overall experience.
While strong foundational UI/UX skills are a must experience with design experiments concept design methods and conducting user research will help you succeed.
Collaboration and communication are at the heart of this role as youll partner with principal and senior principal product managers engineers and other designers to grow our loyalty program into a delightful and attractive experience.
As a customerfocused design role model you will contribute to the Zalando Product Design community and the larger European design industry by sharing best practices mentoring and teaching colleagues crafting bestinclass solutions barraising in design reviews and sparking inspiring conversations.
WED LOVE TO MEET YOU IF
You have a proven track record of designing visually rich customerfacing digital products and youre comfortable owning the visual language of a product from concept to execution.
You excel in visual storytelling and craft with a refined aesthetic sensibility and an ability to elevate design through hierarchy typography color and layout.
Youre excited to work at the intersection of brand and product understanding how visual systems support user goals and business objectives.
Youre handson with prototyping tools and design systems and know when to follow and when to break the rules to craft delightful memorable moments.
You thrive in collaborative environments and can communicate clearly and confidently with stakeholders engineers and other designers.
You bring a growth mindset and value experimentation youre not afraid to test bold ideas learn from data and evolve quickly.
You advocate for accessible inclusive design and are passionate about creating experiences that are intuitive for everyone.
You mentor others and raise the quality of work across the team by giving thoughtful feedback and sharing your craft.
WHAT WED LOVE YOU TO DO (AND LOVE DOING)
Shape the experience and visual direction of loyalty touchpoints across the Zalando experience from concepts and experiments to polished highfidelity UI.
Partner with product engineering and brand teams to build a cohesive and emotionally resonant customer experience that drives engagement.
Translate problem definition complex ideas and business goals into clear elegant design concepts that surprise and delight.
Rapidly prototype test and iterate on new features being literate in motion transitions and microinteractions to bring moments of joy.
Contribute to and evolve Zalandos design system by proposing new patterns components and visual principles where needed.
Share knowledge inspire others through design reviews and critique and push the visual quality and conceptual ambition of your teams work.
Support a culture of feedback cocreation and continuous learning by facilitating workshops and design sprints.
WHY JOIN US
Inspiring peers. Product Design at Zalando is a highly diverse international community of accomplished designers writers and researchers who drive our customer experiences to the next level.
Empowering culture. We value trust and have a bias for action. We are kind to each other. For us respect means challenging each other and giving direct feedback. We learn from mistakes. We laugh together. We share ideas freely.
Professional development. We believe in a purposedriven approach to motivating and growing people. We help you to grow through mentoring personal branding support networking inside and outside the company and rotation through diverse career opportunities within Zalando.
OUR OFFER
Zalando provides a range of benefits heres an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando 30% off Zalando Lounge discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60% (or more) remote per week actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peertopeer review
Learn all about Zalando and our values here: note that all applications must be completed using the online form we do not accept applications via email.
INCLUSIVE BY DESIGN
At Zalando our vision is to be the leading panEuropean ecosystem for fashion and lifestyle ecommerce one that is inclusive by design. We only assess candidates based on qualifications merit and business needs. We welcome applications from people of all gender identities sexual orientations personal expressions racial identities ethnicities religious beliefs and disability statuses. We only want to know why youre great for this role so please avoid including your picture age and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need so we can best support and assist you throughout the hiring process.
our diversity & inclusion strategy: Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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