Sales Support Executive

About this job 

NielsenIQ is seeking a talented Sales Support Specialist to play a key role in enabling sellers to be more efficient stay focused on winning business and ensure a smooth customer experience upon close of contract. Reporting to the Sales Support Manager this role will work with cross functional teams (Sales Sales Operations Product Customer Success Finance) to identify and manage the right mix of tools and processes to assure a healthy pipeline and move opportunities to recognize revenue faster. An ideal candidate is a proactive deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge implementing a solution monitoring success and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data driven analysis to remove bottlenecks in all stages in sales cycle phases. The ideal candidate is detail oriented with excellent communication active listening and time management skills. 

Responsibilities 

Create and update sales opportunities in CRM to ensure a healthy pipeline. Manage tasks to progress opportunities to revenue as quickly as possible; including assisting with PO tracking and management processing of orders billing and coordinating with crossfunctional team members on product delivery as applicable to ensure a stellar customer experience (includes Sales operations Product Finance and Delivery).  

• Help drive the development automation governance measurement and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support 
• Partner closely with major business functions across the quote to order life cycle including Product Finance Sales Order Management and Legal to resolve order questions and process orders quickly without error 
• Drive compliance with company policies business rules and revenue recognition principles 
• Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner   
• Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the sales cycle and alert sellers of atrisk opportunities to ensure teams stay on track to meet or exceed sales goals. 
• Proactively identify opportunities to improve the sales process resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle  
• Serve as an expert on internal sales processes related to pricing quoting legal ordering and delivery to guide sellers on best practices and ensure adherence

Qualifications :

A little about you 

Do you have the necessary skill set to be successful in this role 

Does the idea of working for an established company with a startup culture excite you Is being on a diverse team with a focus on work life balance important to you Are you a selfstarter anxious to make a name for yourself in a fast growing company that rewards good ideas If you answered yes to these questions NielsenIQ may be the company for you.   

Qualifications 

• 3 years of related work experience in Sales Support Deal Desk or Finance 
• Bachelors degree  
• Demonstrated ability to think strategically through identification of problems and implement successful tactical solutions  
• Selfmotivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met 
• Skilled at building strong working relationships with team members in varying departments and/or levels of management. Service attitude  
• Ability to manage multiple projects simultaneously while meeting deadlines 
• Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements 
• Experience building and / or using sales performance reporting in a CRM PowerBI or similar software 
• Excellent written verbal and active listening skills  
• Ability to drive productivity working in a remote fast paced environment 

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• EmployeeAssistanceProgram (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Work :

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