Field Service Manager (Full Time) - Edmonton, AB

Required Qualifications

Education

• University degree/diploma or equivalent experience in the field of Construction Management Engineering. Or related degree combined with industry experience.

Experience

• Preferred 3 years of experience in Management in a relevant industry/Customer Service/Sales.
• Minimum of 3 years experience in a related role with project management accountabilities.
• Knowledge of the financial methods and systems.

Knowledge / Skills / Abilities

• Excellent time management and work prioritization skills with an ability to effectively manage multiple high impact priorities.
• A proven ability to work collaboratively and effectively with diverse stakeholder groups.
• Proficient knowledge of construction methods systems & materials. Keeps current on changing technology/methods and industry practices through continuous learning.
• Practical understanding of engineering drawings and tenders/RFPs.
• Ability to understand and interpret contract documents Shop drawings and Specifications. Be familiar with subcontractors contract including scopes of work exclusions clauses and limitations.
• Strong analytical problem solving and critical thinking skills
• Ability to proficiently use email Microsoft Office 365 and Microsoft Project to communicate information effectively to management team subcontractors and clients.
• Ability to instill Safety policies and implement procedures to ensure a safe workplace.
• Selfmotivated adaptable and good in teams.
• Professional excellent verbal written and presentation skills.

Linde has an extensive background check process which may include but is not limited to a criminal background review preemployment medical drivers license and abstract review and may also include reference checks employment and education verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women aboriginal people visible minorities and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing highquality solutions technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining food & beverage electronics healthcare manufacturing and primary metals. Lindes industrial gases are used in countless applications from lifesaving oxygen for hospitals to highpurity & specialty gases for electronics manufacturing hydrogen for clean fuels and much more. Linde also delivers stateoftheart gas processing solutions to support customer expansion efficiency improvements and emissions reductions.

For more information about the company and its products and services please visit .

At Linde every day is an opportunity: an opportunity to learn to grow to share success and to contribute to one of the worlds leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Field Service Manager (Full Time) Edmonton AB

Primary Purpose

This position is responsible for the safe operation installation & Maintenance of bulk cryogenic and CO2 equipment located at Lindes Customers locations throughout Western Canada (Vancouver BC to Thunder Bay ON).

Key Accountabilities

• Responsible for the safe operation of the Field Services Technicians and Coordinators located throughout the Region. Leading regular safety meetings and conducting training and job observations of all employees
• Promote a safety culture to help achieve 0 injuries & accidents for the Customer Service Team
• Overseeing and managing the Regions technician hiring training and compliance.
• Responsible for project planning and resource allocation working with remote teams and personnel.
• Financial responsibility for the project margin ensuring accurate forecasting and reporting on actual revenue for each project and overall costs of the Region.
• Responsible for ensuring budget targets are met for Opex and Capex plans.
• Work with sales personal on presales tasks towards a successful contractual agreement.
• Develops mechanisms for tracking project progress and reporting to stakeholders.
• Work with management and clients to define and assess needs and recommend the appropriate service including making site visits as required.
• Attends client project meetings as required
• Develop relationships with customers to promote sales and ensure compliance for billable CS related activities
• Manage project tasks with maintenance tasks to ensure smooth running of daytoday activities.
• Ensure preventative maintenance is prioritized to achieve compliance targets
• Owner of productivity projects to reduce overall costs for the Customer Service operation