Patient Access Representative - Registration - Diabetes Education Centre
Patient Access Representative - Registration - Diabetes Education Centre
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
The Patient Access Representative (Registration) is a valuable member of the Patient Access team and has a significant impact on the effective operation of patient registration/ check in functions at Mackenzie Health. This position is responsible for the accurate and efficient registration and check in services maintaining a progressive and personalized health care environment for patients.
Contribute to safe quality care by:
- Managing a workload effectively in a fastpaced environment.
- Addressing and resolving issues in a productive respectful manner.
- Exercising sound professional judgment and using best practice guidelines.
- Contributing to a safe inclusive environment for all through compliance with patient and staff safety policies and procedures.
What must you have
- Medical terminology certificate required or completion within 3 months of hire.
- Graduate of a Medical Office Administration Program or equivalent combination of postsecondary education and/or relevant experience required.
- Health Information Certified Associate (HICA) designation required or commitment to complete within six (6) months from date of hire.
What else do you bring
- Experience working with electronic medical records.
- Welldeveloped keyboarding/ computer skills with a minimum keyboarding speed of 5060 wpm and experience using Microsoft Excel Word and Outlook.
- Excellent interpersonal listening and verbal and written communication skills in English with an ability to deliver information and work effectively with patients families and colleagues.
- Demonstrated strong decisionmaking problemsolving and critical thinking skills.
- Demonstrated ability to take initiative and adjust to new or unexpected events.
- Demonstrated commitment to continuous learning and professional development.
Preferably your profile also includes:
- A minimum of oneyear registration experience in a hospital setting preferred.
- Previous experience working within the Patient Access Representative classification.
- Ability to speak a second language.
*This position is represented by OPSEU.
*You may be required to work at any site of Mackenzie Health.
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
We thank all applicants for their interest; however only those under consideration for an interview will be contacted.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
