Service & Repairs Coordinator
Service & Repairs Coordinator
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Job Description
Job Description:
We are looking for a selfmotivated proactive and wellorganized Service & Repairs Coordinator to lead the endtoend service and repair (S&R) process across our stores and banners throughout Canada. The role includes:
- Request Management: Receive assess prioritize and delegate S&R requests via email and phone.
- Emergency Response & Safety: Respond promptly to urgent issues (e.g. flooding power outages) to ensure store safety and business continuity.
- Partner Relations: Negotiate rates and coordinate with service providers and general contractors as well as our emergency services third party.
- Operational Support: Support store teams through emergency procedures and small projects.
- Store Closures: Oversee certain elements such as debranding of sotres and ensuring safe turnover of premises.
- Crisis Assistance: Guide store staff through procedures to address emergencies and minor issues.
Qualifications :
What Sets You Apart:
Education and Experience:
- College diploma or relevant experience.
- 3 years of relevant experience.
- Ability to read architectural plans and proficient with AutoCAD Viewer is required
- Ability to utilize AutoCad basics an asset
- Strong knowledge of Microsoft Office suite is required
Competencies:
- Excellent ability to manage multiple priorities in a fastpaced environment.
- Clear and effective communicator in both routine and negotiation settings.
- Sound judgment practical mindset and problemsolving skills.
- Strong autonomy attention to detail and a collaborative spirit.
- Bilingualism (French and English) both spoken and written
Additional Information :
What Sets Us Apart:
- Ultimate flexibility: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
- Wellbeing first: Access a comprehensive benefits program designed to take care of you.
- Flexible time off: Paid leave sick days and vacation time to recharge and spend quality time with loved ones.
- Exclusive discounts: Enjoy 50% off regularpriced items from PENN. (Penningtons) Reitmans and RW&CO.
- Referral rewards: Refer your professional network and earn a bonus for helping us grow our talented team (Certain conditions apply)
- Growth opportunities: Annual bonuses career advancement and tuition reimbursement to help you reach your professional goals.
Total rewards are aligned with your employment status offering different perks depending on whether youre fulltime parttime or under contract.
Did you know that RCL Reitmans Canada Limited operates hundreds of stores across Canada and boasts three iconic fashion banners Join one of Canadas leading retail brands with a rich history of success where youll have the opportunity to make your mark and have your voice heard. At RCL there are many ways to build and advance your career! #ReadytoRCL
RCL is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace for all. We believe that our future success relies on the perspectives and contributions of all our employeestheir diverse backgrounds skills and experiences strengthen our business. If you are selected for an interview please let us know if you require any accommodations to ensure a fair and equitable recruitment and selection process. All accommodation information will be kept confidential and used solely to support accessibility for candidates.
We thank all applicants. Only selected candidates will be contacted.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
