Frontline Services And Learning Resources Facilitator
Frontline Services And Learning Resources Facilitator
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Job Description
APPLY TO EDUCATION POSTING NUMBER:3944606
The NipissingParry Sound Catholic District School Board invites applications for the position of
FRONTLINE SERVICES AND LEARNING RESOURCES FACILITATOR
CENTRAL BOARD OFFICE
Permanent FullTime
E ffective Immediately
The NipissingParry Sound Catholic District School Board (NPSC) is seeking a dedicated and professional
individual to join our Central Board Office as a Frontline Services & Learning Resources Facilitator. This hybrid
role combines frontline administrative responsibilities with facilitating access to learning materials both physical
and digital in a modern environment. The ideal candidate will possess strong organizational and communication
skills technical proficiency and a commitment to supporting staff and visitors within a welcoming and secure
Catholic educational community.
Key Responsibilities :
Frontline Services Facilitator :
- Operate telephone system; greet and direct visitors professionally
- Monitor Remote Access Control & Visitor management system
- Coordinate incoming/outgoing mail deliveries and department correspondence
- Maintain departmental records scheduling and documentation
- Provide administrative support to multiple department leaders
- Prepare reports presentations and documents using Microsoft Office Canva and Google
- Manage office supply inventory and general administrative workflows
Learning Resource s Facilitator :
- Assist staff in navigating the available digital and print resources
- Support cataloging circulation and processing of learning materials
- Monitor and report on resource usage and make recommendations for resources within our Catholic schools that align with educational standards and current pedagogical practices
- Contribute to the development of a modern dynamic digital learning resource centre
- Ensure compliance with copyright laws and digital resource policies
- Assist with proper records management in compliance with Board policies including the accurate secure and effective management of information and records received and produced by the organization
Required Qualifications and Skills :
- Twoyear postsecondary diploma in Office Administration Library and Information Technology or related field
- Minimum one (1) year of experience in a digital or administrative environment
- Proficient in the Microsoft Office suite of programs (intermediate/advanced)
- Demonstrated experience with digital tools databases and webbased resources
- Excellent organizational skills with the ability to multitask and prioritize workload
- Outstanding communication and active listening skills
- Superior interpersonal skills and customer service orientation with the ability to resolve inquiries efficiently
- Innate professionalism initiative and good judgment
- Ability to maintain discretion with confidential information
Preferred Qualifications and Skills :
- 13 years of experience in an educational or library environment
- Familiarity with the Ontario Curriculum and Global Competencies
- Experience with digital learning commons or educational resource centers
- Knowledge of digital databases used in educational settings
- Understanding of technology integration policies and copyright law and the use of social media
- Proficiency in cataloging and resource management systems
Qualified applicants who wish to be considered for this position are asked to provide a detailed cover letter a resume and three professional references via Apply To Education posting number 3944606.
Applications will be received via Apply To Education until 4:30 p.m. May 23 2025.
Shawn Fitzsimmons Chair
Paula Mann Director of Education
The NipissingParry Sound Catholic District School Board is committed to diversity and inclusion. Please contact our Human Resources Department via email at or via telephone at ext. 31215 prior to the postings closing date should you require any accommodation during the recruitment process.
For the protection of its students the Board requires successful applicants to provide a satisfactory
criminal record check as a condition of employment.
The Board would like to thank all applicants for expressing an interest in this position however only those applicants
selected for an interview will be contacted.
Employment Type
Full-Time
