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You will be updated with latest job alerts via emailGlobal Wealth & Asset Management (GWAM) is the global asset management arm of Manulife and provides feebased wealth solutions to retail retirement and institutional customers around the world.
The Operational Risk Director GWAM Public Markets will be responsible for supporting the Operational Risk Officer of Public Markets mandate to design implement execute and monitor an effective risk governance and management program and with overseeing operational risk mitigation activities across Public Markets and Global Wealth and Asset Management.
Position Responsibilities:
Support activities to facilitate the effective implementation of an operational risk framework within Manulife Investment Management Public Markets. This will include the following:
Conduct Risk and Control SelfAssessments: documentation of key risks and controls and development of action plans to remediate control gaps as needed
Contribute to the development of Key Risk Indicators to track identified risks
Collect review and reconcile internal and external risk incidents/ loss events ensure they are addressed timely including root cause analysis
Contribute to the design and execution of scenario analysis for key risks
Identify emerging risks to strengthen risk oversight
Support change management; for new products business initiatives and strategies and assess impact on the divisions risk profile
Develop close partnerships and provide valueadded collaboration with business and functional leaders to ensure that key risks are properly identified managed and mitigated
Support the development and maintenance of Global Wealth & Asset Management level Risk Appetite Statements and associated metrics
Contribute to developing a strong risk culture and work with the business to reinforce accountability and transparency across the organization
Provide support for risk aggregation and reporting
The Candidate:
We are looking for a professional who can bring expertise in the asset management industry across various public asset classes which may include global fixed income global equities real estate loans derivatives with knowledge of various vehicle types such as separate accounts multiasset funds mutual funds and ETFs. In addition the candidate will have significant experience in the design implementation and/or execution of the Operational Risk Management framework for a large financial institution.
Required Qualifications:
A seasoned risk professional with a minimum 8 years of risk management finance and/or audit experience;
Bachelors degree is required;
Strong working knowledge of the wealth and asset management industry and related business processes familiarity with the current regulatory environment and risks and controls facing asset managers;
Comprehensive understanding of foundational elements of an operational risk management program (Risk and Control Self Assessments Risk Indicators risk events scenario analysis) in the financial services industry;
Highly developed business acumen with ability to synthesize complex information from various sources identifying key points and issues;
A strong moral compass and a commitment to high ethical standards;
Strong collaboration and partnering skills and proven ability to develop effective working relationships with business and functional partners to influence decisions;
Strong program and project management skills and ability to independently manage multiple conflicting priorities and deliver a quality result within tight deadlines;
Highly organized with an ability to work in a fastpaced multi stakeholder environment and manage multiple priorities;
A highly motivated and resultsoriented individual with an established track record in building effective programs and transforming strategy into action;
Solid analytical and creative problemsolving skills and the ability to collaborate with others to implement new solutions;
Excellent verbal and written communication skills including ability to articulate complex technical issues.
Competencies:
Ability to synthesize complex information identifying key points and issues and facilitate discussions to identify strategic and tactical impacts of transformational activities;
Ability to identify and articulate risk and impact to the business and challenge the status quo for the right reasons;
Ability to assimilate and interpret risk data to reach conclusions regarding the type and level of risk across the business
Independently motivated to find new ways to address issues confront barriers and seek out information for the benefit of the business;
Ability and confidence to ask pertinent questions and adjust thinking when new facts are found
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
CAN Ontario Toronto 200 Bloor Street EastWorking Arrangement
Salary range is expected to be between
$105750.00 CAD $190350.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
Exec
Full-Time