Service Contracts Specialist

Sandvik Mining and Rock Solutions

Service Contracts Specialist Pooraka SA Orange NSW

Our Company and Culture

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools parts service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44000 employees in more than 150 countries.

We conduct business in a sustainable and responsible manner. To achieve this we always act in line with our high ethical standards putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and wellbeing of our employees and the environment are our core values. Finally we care about others and build relationships based on honesty respect and trust.

At Sandvik we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people.

The role

As a key representative of Sandvik the Service Contract Manager is responsible for the effective implementation and commercial management of service contracts within your region. You will work closely with sitebased service teams and customers to ensure contracts are delivered in line with agreed terms including performance targets value delivery reporting and continuous improvement initiatives.

You will lead the planning and execution of new contract startups working with Central Planning Asset and Improvement teams to ensure smooth rampup and alignment with delivery timelines.

Throughout the contract lifecycle youll monitor compliance manage risks and escalate issues when necessary. You will oversee key milestones and ensure commercial performance aligns with contract scope terms and profitability goals.

Areas of responsibility

• Manage the full lifecycle of service contracts including execution monitoring compliance and renewal.
• Oversee operational support functions to ensure service delivery aligns with contract terms systems and processes.
• Lead continuous improvement initiatives in contract management systems and workflows.
• Collaborate with legal and commercial teams to resolve contractual issues and ensure compliance with policies and regulations.
• Support tender and proposal development across APAC including customer engagement and negotiations in underresourced regions.
• Participate in service contract planning backlog/WIP reviews and operational/customer meetings to track performance and drive improvements.
• Provide guidance and planning support across ANZPNG including parts supply CMMS systems and maintenance execution best practices.

Your profile

A resultsdriven professional with a strong foundation in planning scheduling and logistics gained through handson experience in the mobile mining and construction equipment maintenance sector. Holds a trade qualification with a preference for Sandvik equipment and brings a solid understanding of CMMS workflow management and logistics processes.

Demonstrated experience in commercial drafting with strong commercial acumen complemented by exposure to the fundamentals of project execution and management. Recognised for achieving results developing datadriven solutions resolving conflicts effectively and driving innovation across operations.

Technically proficient in the Microsoft Office Suite with essential skills in Excel Outlook and Teams and working knowledge of PowerPoint and Power BI for reporting purposes. Flexible and open to travel for work to support operational or project needs across regions.

Agencies need not apply.

To be eligible for this role you must have the right to live and work in Australia. Please note that as part of our recruitment process you will be required to successfully complete a preemployment medical assessment.

What we offer

Join us for an exciting career with endless opportunities! Our company offers a variety of benefits that will make you eager to start your next adventure.

Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. Youll also receive a superannuation contribution of 13% on top of your earnings giving you added peace of mind for your future.

As a part of our team youll be eligible for our Company Performance Bonus scheme recognizing your hard work and dedication to the companys success. Plus our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.

We understand the importance of worklife balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

Dont miss out on the opportunity to be a part of our dynamic and rewarding team. Apply now to start your exciting career with us!

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist
Zelda Fowkes

For further information please contact