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POSITION SUMMARY
Monitor and direct personal and commercial vehicle traffic on property to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Review departmental productivity and payroll forecasts. Monitor and maintain safety security and cleanliness of parking areas/levels and report any security or safety problems. Reroute traffic when parking facility reaches maximum capacity and ensure staff is informed. Unlock/open and close/secure parking facility. Document and report all vehicle incidents (i.e. damages accidents). Complete nightly audit of parked vehicles with vehicle claim tickets resolve discrepancies and submit list for charges to be posted by Night Auditor. Tag store and retrieve luggage from luggage storage.
Assist management in scheduling disciplining motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents injuries and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Move at a speed required to respond to work situations (e.g. run walk jog). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Required Experience:
Manager
Full-Time