Laboratory Specimen Processor
Laboratory Specimen Processor
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1 Vacancy
Job Description
About Our Company
Were a physicianled patientcentric network committed to simplifying health care and bringing a more connected kind of care.
Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians.
When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating valuebased care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to highquality connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @ @ @ @ @ @ or @.
Job Description
Shift: Day Shift (Monday Friday and rotating Saturdays)
The main function of the Laboratory Specimen Processor is to manage the workflow of all specimens arriving at the central processing area of the laboratory. The primary objective of this position is to manage and triage samples identify potential errors and maximize patient/client satisfaction. Position involves preparing processing and performing specimen accessioning for testing according to laboratory regulations. The processor will receive specimens into the laboratory review paperwork and perform clerical duties. Use of the Laboratory Information System is essential. Handles and may process and prepare specimens sent to Reference laboratories. Distributes the work to the technical areas of the laboratory in a timely manner. Must demonstrate exceptional client service telephone skills.
Key Accountabilities
Processes specimens received in the laboratory from both internal and external locations. Accepting and accessioning specimens into the laboratory information system and distributing the work to the correct departments. Receives and manages the workflow of all specimens arriving in the processing area of the laboratory.
Accurately reviews accessions or inputs the correct information in the LIS and/or Electronic Health Record (EHR) such as: patients name age (DOB) provider address and tests ordered.
Accurately assess samples received compared to tests ordered. If there is a discrepancy resolves the discrepancy.
Maintains safe and clean working environment by complying with procedures rules and regulations.
Resolves reference lab issues by reviewing the electronic communication received in the lab.
Prepares samples for send out including making the necessary aliquots completing required paperwork and storing samples correctly to ensure they are ready for pickup.
Demonstrates proficiency in completing accurately the process for sendout testing.
Exhibits excellent client service technique as well as following proper phone protocol.
Responsible to follow up with physicians coworkers and patients if recollects are identified.
Reviews and addresses pending logs.
Keeps work area clean and well stocked.
Performs cleaning of refrigerators/freezers as per schedule.
Keeps maintenance logs up to date.
Reviewing paperwork running checklists and performing clerical duties including investigation of discrepancies and resolving problems with a minimum of supervisory intervention.
Completes all assigned training on time.
Performs other duties as requested.
Relationships (Reports to)
Reports to the Processing Supervisor and/or Lab Manager.
Establishes and maintains effective working relationships with coworkers providers managers other administrative staff vendors patients and the public.
Qualifications (Education Experience Additional Skills & Requirements)
High School graduate or equivalent. Previous lab experience preferred.
Knowledge of medical terminology.
Good time management skills.
Good written and verbal communication skills are essential.
Good word processing computer and math skills.
Ability to work effectively and professionally under pressure.
Ability to work in a team and to share responsibilities and duties.
Ability to resolve interpersonal conflict in a straightforward and timely manner.
Ability to set priorities be organized and be a selfstarter.
Ability to be friendly empathic and a good communicator.
Ability to treat both staff and patients with respect.
Working Conditions Physical Requirements
Exposure to communicable diseases toxic substances preparations and other conditions common to a Laboratory.
Physical activity will include walking standing and sitting.
Physical demands may also include lifting and carrying equipment up to 30 lbs. or providing physical assistance to patients.
Primarily work Monday through Friday with occasional Saturdays.
Other physical requirements include speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes; vision adequate to read correspondence computer screen forms etc.; and good manual dexterity.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender/sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.
Safety Disclaimer
OurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the inperson interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at
Employment Type
Full-Time
Key Skills
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