DescriptionCredit Support Specialist III Senior Team Member a pivotal role within our Loans group. This position is integral to our team offering the opportunity to engage with various facets of banking operations. As a key contributor you will be expected to excel in executing specific tasks and requirements driving success and efficiency in our banking office
Job Summary
As a Credit Support Specialist III Senior Team Member in our Loans group you will be responsible for executing assigned tasks while ensuring compliance with all Service Level Agreements (SLAs). Your role will encompass a variety of processes including Deal Closing Drawdowns Rollovers Repayments Prepayments Funding RateFixings Fees and external payments. This position offers a unique opportunity to refine your skills in Nostro & Past Due Reconciliation and make a meaningful impact on our operations
Job Responsibilities
- Adhere to established QUALITY & QUANTITY SLAs.
- Comply 100% with processrelated policies guidelines and controls.
- Process Deal Closings Drawdowns Rollovers Repayments Prepayments Funding RateFixings Fees and external payments.
- Support the secondary trading desk with trade booking and settlements.
- Liaise with internal departments and external contacts including Borrowers and Banks.
- Ensure timely followups with agents/customers for missing notifications.
- Complete all funding within SLAs on the same day.
- Serve as the SME and first internal POC for processrelated queries.
- Act as the first escalation point for processrelated issues.
- Maintain attention to detail to ensure accurate document processing.
- Identify and implement process changes to enhance productivity and efficiency.
Required qualifications skills and capabilities
- Hold a Bachelors degree in Finance or related field or possess equivalent work experience.
- Minimum 6 months of experience in the Financial Services industry with a proven track record.
- Understand business financial statements cash flow capacity and loans across various industries.
- Exhibit strong research analytical and comprehension skills for analyzing large data sets.
- Manage clients effectively build partnerships and handle multiple stakeholders simultaneously.
- Utilize effective time management and prioritization skills to meet business objectives.
- Communicate effectively and work independently on multiple assignments with strong interpersonal skills.
Preferred qualifications skills and capabilities
- Build relationships with clients internal partners and peers effectively.
- Recognize issues or problems that require escalation.
- Demonstrate strong domain learning and interpersonal communication skills.
- Apply analytical thinking and problemsolving skills.
- Possess knowledge of product lifecycle and area product management.
Required Experience:
Senior IC