Consumer Insurance Control Testing and FAR Manager
Consumer Insurance Control Testing and FAR Manager
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Job Description
Consumer Insurance Control Testing and FAR Manager
Job No: 676000
Sydney Inner Suburbs & CBD Brisbane Inner Suburbs & CBD Adelaide Melbourne Inner Suburbs & CBD Perth Various
Permanent Full Time
Insurance
Pay Band 6
Consumer Insurance Control Testing and FAR (Financial Accountability Regime) Manager
- Permanent Role
- Location Sydney Melbourne Perth Adelaide or Brisbane
About the role:
The purpose of this role is to support and enable the Consumer Insurance function to manage risk effectively with a primary focus on effective control design assurance and governance.
The role will be responsible for design and execution of the annual control testing program leading a group of control testers to deliver insightful constructive feedback and supporting first line risk and compliance and key business stakeholders to deliver tangible control uplift. The role will function as a control design SME who will challenge and coach their peers and stakeholders to uplift control effectiveness in Consumer Insurance.
This expertise will also be enacted to govern Consumer Insurances FAR obligations with the role responsible for maintaining and conducting biannual and dynamic review over the functions reasonable steps.
This role will develop & advocate the desired voice of risk in the business to improve risk capability and maturity throughout the Business.
More specifically you will:
Consumer Insurance Control Testing Program
- Design of the annual control testing schedule to ensure that controls are tested on time whilst optimising scheduling for prioritisation risk insights and efficiency of the team.
- Manage a team of control testing team members to execute on the testing program to schedule delivering a high standard of control feedback and consistency in ratings.
- Work closely with stakeholders to ensure the schedule remains dynamic and responds to business and risk needs.
- Proactively provide feedback from the testing program around opportunities for uplift to the First Line Risk and First Line Compliance teams including with respect to trends focus areas and ways of working.
Control Uplift Program Support
- Work closely with the First Line Risk and First Line Compliance teams to set robust standards in control quality and effectiveness and to provide coaching and insight on control design.
- As a control design SME provide challenge and feedback on the control testing program to ensure high standards of delivery are maintained. This should include input into design of new or uplifted controls as engaged by stakeholders.
- Provide input and solutioning into the design of the program to deliver seamless alignment with the testing schedule.
FAR Governance
- Design the FAR BAU program of work for Consumer Insurance including a process for ongoing maintenance of the reasonable steps embedding expectations with owners of reasonable steps and how to most effectively leverage controls for FAR governance.
- Lead a team member to execute the annual program including biannual reviews of reasonable steps and the ingestion of data sources from across the function to identify when dynamic review is necessary.
- Support the relationship with the CEO Consumer Insurance as the key stakeholder.
People Leadership
- Support the EM Home Risk Partner to lead and develop the capability of the Home Risk Team including supporting engagement activities
- Recruit train develop and manage high performing team members
- Provide coaching mentoring and professional development opportunities for direct reports in line with career development plans.
- Proactively address performance issues with employees.
- Create a team environment which is seen as an attractive career destination for internal and external candidates.
- Demonstrate commitment to one team with focus on relentless execution simplification and differentiation.
About You:
- Relevant degree in Business Law or related field Desired
- ISO 31000: Risk Management training Desired
- Minimum five (5) years appropriate industry experience in general insurance
- Minimum five (5) appropriate industry experience in leadership
- Minimum five (5) years experience within risk related business area(s).
Key Capabilities:
Risk and Compliance
- Extensive knowledge of risk and compliance management methodologies and practices and their application in a 1LOD environment
- Experience in assurance activity and the investigative and analytical skills to deliver great insights
- Proven ability to identify articulate and assess risk and controls
Relationship / Stakeholder Management
- Experience working with stakeholders at various levels of an organisation
- Structured presentation consulting influencing and communication skills
- Proven ability to work with many stakeholders to get the right outcomes for the business and the Group.
- Excellent communication (both oral and written) influencing and negotiation skills demonstrated by the ability to agree on solutions with strategic and business leaders
Leadership & Teamwork
- Experience in building and maintaining a high performing engaged team
- Strong and effective leadership skills
- Demonstrated ability to work independently cope with pressure prioritise workload and meet agreed timetables
- Able to grasp the strategic perspective as well as the tactical
Project Management
- Solid project management capability including proven experience with flight planning management of resources and ownership of a medium to long term deliverable
Commercial Acumen
- Ability to contribute to and understand strategic perspectives and translate to tactical actions
- Strong ability to approach business issues from a strategic perspective and understand the motivations of other parties to achieve desired outcomes.
What we can offer you:
- Discounts and offers on a range of insurance products
- A range of flexible working and leave options including 20 weeks paid parental leave 4 weeks secondary carer parental leave and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
Employee benefits Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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