Senior Technical Program Manager, AWS Kumo Analytics
Senior Technical Program Manager, AWS Kumo Analytics
Posted on :
16-05-2025
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1 Vacancy
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Job Description
We are looking for an exceptional Senior Technical Program Manager who is passionate about leveraging datadriven insights to drive strategic initiatives and deliver impactful solutions. You should possess both a strong technical background in program management and a keen business acumen that enables you to think strategically across complex systems and organizational boundaries. You will navigate a wide range of challenging scenarios requiring extensive use of data analysis crossfunctional collaboration and strategic planning. The successful candidate will work in lockstep with Engineering teams Data Scientists Product Managers Business Analysts and other stakeholders across the organization to drive the successful execution of highimpact programs that enhance our analytics capabilities and customer experiences.
Key job responsibilities
We are looking for an exceptional Senior Technical Program Manager who is passionate about leveraging datadriven insights to drive strategic initiatives and deliver impactful solutions. You should possess both a strong technical background in program management and a keen business acumen that enables you to think strategically across complex systems and organizational boundaries. You will navigate a wide range of challenging scenarios requiring extensive use of data analysis crossfunctional collaboration and strategic planning. The successful candidate will work in lockstep with Engineering teams Data Scientists Product Managers Business Analysts and other stakeholders across the organization to drive the successful execution of highimpact programs that enhance our analytics capabilities and customer experiences.
Key Responsibilities:
Spearhead datadriven initiatives that leverage our rich datasets to extract actionable insights improve customer experiences and drive business value
Lead crossfunctional teams to design implement and optimize data architecture pipelines and advanced analytics solutions.
Collaborate with Data Scientists BI Engineers and ML Scientists to implement innovative analytics algorithms for statistical analysis prediction clustering and machine learning.
Partner with Product Managers and Business Analysts to build and verify hypotheses that improve AWS Support business outcomes.
Drive the continuous improvement of reporting and analysis processes simplifying selfservice support for customers through datadriven solutions.
Keep abreast of advances in big data technologies and lead pilots to scale our data architecture to accommodate growing datasets and evolving customer needs.
Translate complex data insights into clear actionable recommendations for leadership and stakeholders
A day in the life
You will:
Develop and improve the current data architecture data quality monitoring and data availability.
Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis prediction clustering and machine learning.
Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business.
Help continually improve ongoing reporting and analysis processes simplifying selfservice support for customers.
Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
5 years of technical product or program management experience
7 years of working directly with engineering teams experience
3 years of software development experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary for this position ranges from $128100/year up to $214000/year. Salary is based on a number of factors and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. Applicants should apply via our internal or external career site.
Key job responsibilities
We are looking for an exceptional Senior Technical Program Manager who is passionate about leveraging datadriven insights to drive strategic initiatives and deliver impactful solutions. You should possess both a strong technical background in program management and a keen business acumen that enables you to think strategically across complex systems and organizational boundaries. You will navigate a wide range of challenging scenarios requiring extensive use of data analysis crossfunctional collaboration and strategic planning. The successful candidate will work in lockstep with Engineering teams Data Scientists Product Managers Business Analysts and other stakeholders across the organization to drive the successful execution of highimpact programs that enhance our analytics capabilities and customer experiences.
Key Responsibilities:
Spearhead datadriven initiatives that leverage our rich datasets to extract actionable insights improve customer experiences and drive business value
Lead crossfunctional teams to design implement and optimize data architecture pipelines and advanced analytics solutions.
Collaborate with Data Scientists BI Engineers and ML Scientists to implement innovative analytics algorithms for statistical analysis prediction clustering and machine learning.
Partner with Product Managers and Business Analysts to build and verify hypotheses that improve AWS Support business outcomes.
Drive the continuous improvement of reporting and analysis processes simplifying selfservice support for customers through datadriven solutions.
Keep abreast of advances in big data technologies and lead pilots to scale our data architecture to accommodate growing datasets and evolving customer needs.
Translate complex data insights into clear actionable recommendations for leadership and stakeholders
A day in the life
You will:
Develop and improve the current data architecture data quality monitoring and data availability.
Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis prediction clustering and machine learning.
Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business.
Help continually improve ongoing reporting and analysis processes simplifying selfservice support for customers.
Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
5 years of technical product or program management experience
7 years of working directly with engineering teams experience
3 years of software development experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary for this position ranges from $128100/year up to $214000/year. Salary is based on a number of factors and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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