Security Associate / Customer Service Greeter
Security Associate / Customer Service Greeter
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Job Description
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Training & development
- Vision insurance
- Wellness resources
- Experienced. Youre a pro at providing unarmed surveillance.
- Teamoriented. Youre a peopleperson who loves working as a team.
- Compassionate. You embody our core values of service inclusion and education and take a humancentered approach when resolving conflict.
- A Problemsolver. You are quick to come up with solutions when issues arise.
- Calm Friendly. You have a calm but focused presence. Youll be the first and last person our customers see setting the tone for their experience with our brand.
- Respectful. You understand professional boundaries in the workplace.
- Provide a physical yet friendly presence. You will offer security support at all times while providing genuine hospitality and warmth.
- Welcome customers. You will welcome direct and educate customers.
- Anticipate Respond. You will work to deescalate any disruptive incidents in collaboration with your leadership team.
- Be a teamplayer. You will communicate well with all staff to deliver the best customer experience possible.
- Assist on the floor. You may be tasked with keeping the sales floor clean and tidy during downtime or with putting clothes out on the sales floor.
Health Wellbeing
- Support your wellbeing. We care about our employees holistically and offer sick paid time off.
- Prioritize health & wellness for all. We offer medical dental and vision insurance for ALL employees who work at least 20 hours a week!
- Offer additional support for your life outside work. We have an Employee Assistance Program (EAP) that provides FREE mental health financial legal and other life event advisory services for all employees.
- Give you incentives when you work during the holidays. We give you time and a half pay for select holidays throughout the year and we are closed on Thanksgiving and Christmas.
- Encourage work/life balance. We offer flexible scheduling and liveable hours so that you can meet work & life needs. There are no graveyard or overnight shifts at Crossroads!
- Contribute to your 401(k). Free money Well match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k).
- Offer a generous discount on all merchandise including luxury consignment pieces shop where you work!
- Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity.
- Offer Earned Wage Access. Need money before payday Youll be able to access pay as you earn it through our partner app ZayZoon.
- Contribute to Commuter Benefits. Take public transit Well contribute and match a portion of your commuter account monthly.
- Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments. Youll also participate in a quarterly Security Virtual Meeting where youll be able to share ideas and learn alongside fellow security employees from stores across the country!
- Celebrate with you. Well provide you with many opportunities to bond with your team as you celebrate successes together.
- Equip you with the tools to be successful. As you onboard & throughout your career our training programs will set you up to win.
- Prior experience in security (1 year)
- Must be authorized to work in the United States.
One of the first companies to pioneer secondhand clothing as an alternative to traditional retail Crossroads Trading has been buying selling and consigning name brand and designer clothing in a friendly fun and fashionable atmosphere since 1991.
Since opening the doors of its first location in the heart of San Franciscos Fillmore District Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California Chicago Seattle Portland Denver New York Houston and Dallas. And in recent years we have added SellByMail and Concierge programs to provide convenient new ways for fashionable and ecoconscious customers to sell their gently used clothing.
Crossroads has been featured in Harpers Bazaar Teen Vogue and LA Mag and is widely recognized as an industry leader in the resale revolution.
If you dont see a job you are interested in you can email your resume to
Our Mission & Values
Who We Are
Crossroads Trading has been a leader in the resale fashion industry since 1991. We have brick and mortar locations nationwide where we buy sell and trade ontrend used clothing to the public.
Our Values
Our goal is make our customers feel great by looking great and keep clothing out of landfills. We also strive to be active ethical and responsible members of every community we serve and believe in doing the right thing and doing it right.
Commitment to Diversity & Inclusion
Crossroads is committed to creating a diverse and inclusive culture where team members and customers from all backgrounds can come together to look good and feel great. We celebrate and embrace the differences of all our team members and want you to feel that you belong starting from day one.
Growth Opportunities
Crossroads takes pride in helping develop and promote team members through our Grow from Within program. We provide clear paths to promotion for all positions and offer valuable training in management buying merchandising customer service and more!
Pursuant to any Ban the Box ordinances we will consider for employment qualified applicants with arrest and conviction records.
Crossroads policy is to fill every position without regard to race color religion creed sex (including pregnancy childbirth or related medical conditions) sexual orientation gender (including gender identity and gender expression) marital or partner status age national origin ancestry physical or mental disability medical condition genetic characteristic military status or any other consideration made unlawful by federal state or local laws. CTC is an equal opportunity employer and selects employees on the basis of ability experience training and character. Please contact the president or CEO of Crossroads Trading Co. if you have any questions or complaints regarding this policy.
Required Experience:
IC
Employment Type
Part-Time
