Position Overview:The Office of Commissioner of Insurance and Safety Fire (OCI) is seeking a User Acceptance Testing (UAT) Lead to support the implementation of Georgia Access the State of Georgias StateBased Exchange (SBE) launched on November 1 2024. This role will oversee UAT activities for the Georgia Access Eligibility and Enrollment System and its integration with multiple federal state and privatesector systems.
The UAT Lead will be responsible for planning executing and reporting on all UAT phases. The ideal candidate will bring a blend of technical skills quality assurance expertise stakeholder coordination and regulatory compliance knowledge to ensure a successful golive and sustained operational excellence.
Key Responsibilities:
UAT Strategy & Planning
- Develop and implement UAT strategy aligned with business requirements and compliance standards (HIPAA PHI PII).
- Define and manage UAT entry and exit criteria.
- Design and maintain test plans test scenarios and test cases in collaboration with crossfunctional teams.
Execution & Oversight
- Lead and coordinate UAT execution across multiple workstreams including the Consumer Portal Agent Portal EDE partners and integration points.
- Oversee vendor and internal team test activities ensuring traceability and quality.
- Manage defect tracking and resolution; participate in triage and analysis discussions.
- Coordinate systemtosystem integration testing and eligibility validation.
- Collaborate with technology partners on performance/load testing automation and hightraffic scenarios.
- Ensure completeness of test coverage through riskbased and impactdriven testing.
Stakeholder Management & Reporting
- Act as liaison between business teams IT vendors and leadership to resolve testing blockers.
- Provide regular status updates risk assessments and dashboards to senior leadership.
- Facilitate weekly test status meetings and go/nogo decisionmaking forums.
- Support release readiness and golive coordination in conjunction with the Release Management team.
Process Improvement & Compliance
- Champion process improvements using Agile DevOps and test automation practices.
- Capture and analyze test metrics lessons learned and optimize future testing cycles.
- Ensure strict adherence to data privacy and security standards in all testing phases.
Minimum Qualifications:
Education & Experience
- Bachelors degree with a minimum of 6 years of relevant experience in QA/UAT.
- Masters degree may substitute for 2 years of experience.
Required Skills & Experience
- 5 years in user acceptance testing quality assurance and software/system testing.
- Experience in managing UAT across complex multivendor programs.
- Strong understanding of SDLC Agile/Scrum methodologies and release management.
- Handson experience with tools like JIRA ALM and test automation tools.
- Familiarity with API testing cloudbased SaaS solutions SQL/data validation and analytics.
- Proven ability to coordinate between business vendors and IT teams.
Preferred Qualifications:
- PMP ISTQB or CSM certification.
- Prior experience in CMS ACA 834 enrollment or working with state/federal health exchanges.
- Experience with EDE integrations Selenium Tosca or Cypress automation tools.
- Knowledge of Affordable Care Act (ACA) and individual health insurance markets.
- Experience with government/public sector testing environments.
Key Competencies:
- Analytical Thinking & ProblemSolving
- Stakeholder Management & Communication
- Agile Project Execution & Coordination
- Technical Proficiency in Testing Tools & Techniques
- Risk Assessment & Test Optimization
- Process Improvement & Automation Strategy
Work Authorization: Candidates must be authorized to work in the U.S.
Note: Local candidates only this role requires onsite presence in Atlanta GA three days per week.
Skills Required :
Experience in UAT quality assurance and software testing. | | 5 | Years |
Experience managing programs involving multiple stakeholders and/or vendors. | | 5 | Years |
Knowledge of Agile and Scrum for testing. | | 5 | Years |
Expertise in cloudbased SaaS solutions and API testing. | | 5 | Years |
Familiarity with data analytics SQL and business intelligence tools for validation. | | 5 | Years |
Understanding of the Affordable Care Act (ACA) and the individual market including federal and state health insurance policies and programs. | | 5 | Years |
Experience with test automation tools (Selenium Tosca or Cypress). | | 5 | Years |