Retirement Housing Officer
Retirement Housing Officer
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Salary Not Disclosed
1 Vacancy
Job Description
We have a part timeopportunity for a Retirement Housing Officer to join our specialist housing team based at Meadow Court in Worcester.
Meadow Court comprises of 58 apartments with around 80 residents. It is a lively welcoming and community driven environment.
Here at Platform we believe in making a difference to peoples lives and we work to achieve this by providing the best levels of service to our residents and always approaching challenges with a cando attitude.
Were looking for someone with experience supporting older people in settings such as sheltered housing housing management residential care home care social services or health services. Youll also be confident working with a range of voluntary and statutory agencies to help coordinate care and support that meets residents individual needs.
What could you be doing
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Youll be providing a housing and tenancy management service to maximise tenancy sustainment.
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Youll be a regular and flexible customer contact for the residents providing practical and preventative support and advice. Youll signpost to specialist care and support services to maximise wellbeing social interaction and minimise isolation.
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Youll provide effective building management including property inspections risk assessments H&S monitoring and compliance checks
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You will respond investigate and take timely action to reported breaches of tenancy/leasehold agreements
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You will maintain customer records and data accordingly.
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And respond to TEC alarm activations and building related emergencies to ensure effective crisis incident handling and customer communication.
This is a 30hour role across 5 days (MondayFriday) with core hours between 8am and 5pm with the expectation of being on a out of hours call rota.
About You
Youll have a warm confident approach and enjoy working independently in a peoplefocused environment. With strong admin and organisational skills youll be comfortable balancing daytoday tasks while responding to residents needs and coordinating with different teams. Youll have strong budgeting skills and be able to analyze data.
Youll be customer focused and have some awareness of working with vulnerable adults. Youll have great interpersonal skills and able to communicate with people from diverse backgrounds. Youll also be very confident in using ICT software such as Microsoft Packages systems.
Youll have the ability to work as part of a multidisciplinary team around residents to ensure their needs are being met. This role is very much an operational role so dealing with conflicting demands and ensuring the quality of service is not compromised will be a challenge youll confidently manage.
The Company
Join us and find your purpose at Platform!
Working with us is more than just a job you will be joining an amazing organisation that values you and your contribution and where you can truly make a difference and change peoples lives.
You will join the largest social housing association in the Midlands. Were much more than just houses; we build homes strong communities and make a real and positive difference to the lives of our customers.
We recognise the unique and individual needs of people so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday 95 approach then please highlight this on your application or discuss it with us at the interview stage. After all we want to attract the best people to work for us and we know that one size does not fit all.
Platform is a great place to work we offer lots of opportunities for you to get involved share ideas and shape what we do from networking groups through to fun community and social events. This is an exciting time to join us that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5year corporate strategy.
If we receive a high number of applications this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.
Platform Housing Group are committed to building a healthy vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
Why Work Here
Benefits
Our Values
People Matter
Own It
One Team
Be Brave
Documents
Required Experience:
Unclear Seniority
Employment Type
Part-Time
